Germain Hyundai
Columbus, OH
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Repeat Customer The staff at Hatfield are incredible to work with when looking for your next car. I have bought a couple of cars from them over the years and there is The staff at Hatfield are incredible to work with when looking for your next car. I have bought a couple of cars from them over the years and there is a reason I keep coming back. Their staff's knowledge, experience, and customer service skills rise above the rest. I used to sell cars and work as a loan officer for autos, I know what I am doing when it comes to finding the right vehicle. Gerald and Rich never disappoint. They are always so kind and friendly. Believe me when I say Hatfield Hyundai knows exactly how to treat their customers and this is why I have become such a loyal customer. More
Car Buying My husband and I had not purchased a car in 16 years. Richie, our salesperson, was very informative and pleasant. It was a good exprience and I would/ My husband and I had not purchased a car in 16 years. Richie, our salesperson, was very informative and pleasant. It was a good exprience and I would/will recommend the dealership to others. More
Another Satisfied Customer Experience This is my fifth Sonata lease. Continue to be impressed with this make and model, and this particular dealership. Keep up the great work. This latest This is my fifth Sonata lease. Continue to be impressed with this make and model, and this particular dealership. Keep up the great work. This latest transaction came about on the date of the expiration of my last leased Sonata. I met with the folks there at Hatfield, picked out a car and filled in a credit app and left for a business appointment in Lancaster. When I came back a few hours later, everything was ready! More
Sante fe sport Great experience. However, it took too long to wait for financing. We were there a total of 3.5 hours. We spent about 10 minutes looking at the car we Great experience. However, it took too long to wait for financing. We were there a total of 3.5 hours. We spent about 10 minutes looking at the car we requested; didn't test drive it. The majority of time was spent waiting; however, we understood that it was crowded due to being the last day of the month. Also, gas tank was only 1/2 full due to being out of gas at the station. More
2017 Hyundai Sonata Sport Spoke with my salesman, Jacob Gahn, and he advised me on what current deals were offered. Ended up turning in my 2014 Sonata a couple of months early Spoke with my salesman, Jacob Gahn, and he advised me on what current deals were offered. Ended up turning in my 2014 Sonata a couple of months early and leased a 2017 Sonata Sport. This is the third Sonata I have leased from Hatfield Hyundai since 2011. Everyone we came in contact with at the dealership was courteous and friendly. I think I got a great deal and am very satisfied. More
Review Everything went well at Hatfield. Rick took good care of us, was straightforward with us, and was very helpful. Our car was provided exactly as we r Everything went well at Hatfield. Rick took good care of us, was straightforward with us, and was very helpful. Our car was provided exactly as we requested. More
Great place to shop Five stars for great knowledgeable information and service. Not to much pressure but the normal salesmanship mentality is always going to be there. Ju Five stars for great knowledgeable information and service. Not to much pressure but the normal salesmanship mentality is always going to be there. Just got a very fair offer and as a customer I felt like I "won" or got a good deal but all in all it was fair for both parties. More
Great Experience Except Sneaky Financing Positive sales experience but my financing terms were not disclosed until the papers were almost completely signed. Very aggressive mark-up on the rat Positive sales experience but my financing terms were not disclosed until the papers were almost completely signed. Very aggressive mark-up on the rate from HMF. More
Hyundai Elantra I love my new Elantra!! I had an awesome experience purchasing my new vehicle. My sales representative Garret was helpful with all my questions. Th I love my new Elantra!! I had an awesome experience purchasing my new vehicle. My sales representative Garret was helpful with all my questions. Thank you so much! More
Great experience Vince was great. He listened to our needs and showed us cars accordingly. He was great throughout the process. He allowed us to test drive a couple di Vince was great. He listened to our needs and showed us cars accordingly. He was great throughout the process. He allowed us to test drive a couple different vehicles. He made sure that we were aware of all the features of the car and how to work them before leaving. More