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Germain Hyundai

Columbus, OH

4.9
1,023 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,023 reviews

August 14, 2024

Quick setvice, friendly associates. Easy to do business with. Comfortible waiting room with refreshments. Use for all my automotive needd More

by Rjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 14, 2024 -

Germain Hyundai responded

Thank you for the great feedback! We're glad to hear our team at Germain Hyundai provided quick service and a comfortable experience. We appreciate your continued trust in us for all your automotive needs!

August 13, 2024

I was very glad that I went to Germain Hyundai to buy my new car. My salesperson Craig and the manager Gerald were outstanding to work with . They made the whole experience very pleasant and enjoyable. Than More

by beth.sandusky75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Thimmes, Gerald Curtis
Aug 13, 2024 -

Germain Hyundai responded

We're delighted to hear that Craig and Gerald made your car-buying experience pleasant at Germain Hyundai. Thanks for choosing us, and enjoy your new vehicle!

August 08, 2024

I haven't bought a car in over 10 years. Generally hate the experience, but Rich was fantastic to work with! More

by grimeywelsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Highley, Kayla Longwell
Aug 08, 2024 -

Germain Hyundai responded

We're delighted to hear that Rich made your car-buying experience a positive one at Germain Hyundai! Thanks for sharing this feedback, and enjoy your new ride!

August 06, 2024

Beyond helpful and friendly staff . Came in for scheduled maintenance and staff ensured every concern I had was discussed. Also made sure their guests had snacks and drinks. More

by enlightened101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Gassin
Aug 07, 2024 -

Germain Hyundai responded

Thank you for sharing your positive experience! We're glad our Germain Hyundai team could address all your concerns and make your visit comfortable. We appreciate the feedback!

July 31, 2024

My service guy that worked with me was great he explained everything clearly and was very professional. More

by Mikespitler99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 31, 2024 -

Germain Hyundai responded

Mike, we're glad to hear that our team at Germain Hyundai provided clear and professional service. Thanks for the positive feedback!

July 30, 2024

Chad is an excellent service advisor! The waiting area is clean and accommodating with snacks and beverages! More

by ARenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 31, 2024 -

Germain Hyundai responded

Thanks for the great feedback! We're glad to hear Chad and our waiting area made your visit at Germain Hyundai a pleasant one. We appreciate your support!

July 26, 2024

Will was excellent about the whole process. Very informative, punctual, and respectful. Was ready for me the moment I walked into the dealership . Even the Finance mngr,MO, was excellent. Great More

by jbbernie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Will,and Finance man MO.
Jul 26, 2024 -

jbbernie responded

Excellent salesman Willard . Did a Super job . So nice to work with someone like him. Hope to work with him again in the future. John.Voigt

Jul 26, 2024 -

Germain Hyundai responded

We're delighted to hear that Will and Mo provided such an excellent experience at Germain Hyundai. Thanks for sharing your positive feedback!

July 26, 2024

Rich was absolutely wonderful explaining the details of what was needed to repair my car keeping in contact with me every step of the way. Appreciate the mechanic although I did not meet them because my c More

by ams3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jul 26, 2024 -

Germain Hyundai responded

We're delighted to hear that Rich and our team at Germain Hyundai provided excellent service and communication throughout your car repair. Thanks for sharing your positive experience!

July 26, 2024

Very clean and efficient. Very nice people too. A little expensive but very worth it. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 26, 2024 -

Germain Hyundai responded

Frank, thanks so much for the five-star review of Germain Hyundai! We look forward to assisting you next time.

July 25, 2024

John Bricker has helped my for years with any service related issues. He always explains all the details that are required to keep my car in great shape. I will continue to deal with John on any future More

by lmjevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john bricker he does a great job of taking care of my service issues
Jul 26, 2024 -

Germain Hyundai responded

We're delighted to hear that John has been consistently helpful with your service needs at Germain Hyundai. Thank you for your continued trust and support!

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