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Germain Hyundai

Columbus, OH

4.9
1,007 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,007 reviews

July 26, 2024

Will was excellent about the whole process. Very informative, punctual, and respectful. Was ready for me the moment I walked into the dealership . Even the Finance mngr,MO, was excellent. Great More

by jbbernie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Will,and Finance man MO.
Jul 26, 2024 -

jbbernie responded

Excellent salesman Willard . Did a Super job . So nice to work with someone like him. Hope to work with him again in the future. John.Voigt

Jul 26, 2024 -

Germain Hyundai responded

We're delighted to hear that Will and Mo provided such an excellent experience at Germain Hyundai. Thanks for sharing your positive feedback!

July 26, 2024

Rich was absolutely wonderful explaining the details of what was needed to repair my car keeping in contact with me every step of the way. Appreciate the mechanic although I did not meet them because my c More

by ams3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jul 26, 2024 -

Germain Hyundai responded

We're delighted to hear that Rich and our team at Germain Hyundai provided excellent service and communication throughout your car repair. Thanks for sharing your positive experience!

July 26, 2024

Very clean and efficient. Very nice people too. A little expensive but very worth it. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 26, 2024 -

Germain Hyundai responded

Frank, thanks so much for the five-star review of Germain Hyundai! We look forward to assisting you next time.

July 25, 2024

John Bricker has helped my for years with any service related issues. He always explains all the details that are required to keep my car in great shape. I will continue to deal with John on any future More

by lmjevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john bricker he does a great job of taking care of my service issues
Jul 26, 2024 -

Germain Hyundai responded

We're delighted to hear that John has been consistently helpful with your service needs at Germain Hyundai. Thank you for your continued trust and support!

July 25, 2024

They always take care of you and a timely quick manner. They are very customer service oriented. More

by beau_carter2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jul 26, 2024 -

Germain Hyundai responded

Thank you for choosing Germain Hyundai and leaving us a five-star review! It's a pleasure to assist you with your service needs.

July 24, 2024

Germain offered a large inventory and a competitive price. Will the salesman was kind and helpful. More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Judd
Jul 25, 2024 -

Germain Hyundai responded

Drew, this is great feedback! Thanks for stopping in at Germain Hyundai and leaving us a five-star review.

June 16, 2024

Shane was our salesman and the overall experience was as easy as it could be. Had not bought a car in over 10 years and I feel like he went over and above to make it work out well. More

by ljo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Ricky and Jesse
Jun 17, 2024 -

Germain Hyundai responded

We're delighted to hear that Shane made your car-buying experience smooth and enjoyable at Germain Hyundai. Thanks for sharing your positive feedback!

June 14, 2024

Great service. Erin was fantastic. Will bring my car there again. Thank you for helping me. More

by Dillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Gassin
Jun 14, 2024 -

Germain Hyundai responded

Dillon, thanks for giving a shoutout to Erin and leaving Germain Hyundai a five-star review! We look forward to assisting you again down the road. See you then!

June 14, 2024

Was in the neighborhood the other day and stopped to check on the recall notice I had received to set up an appointment . They said we can do it today! Saved me a 30-45 minute drive to come back over. More

by Sarasue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker, Shane Andrews, the earlier sales people I don’t remember their names
Jun 17, 2024 -

Germain Hyundai responded

Sarasue, we're glad to hear that John and the Germain Hyundai team could assist you promptly with your recall notice. We appreciate your feedback on our vehicle designs and color options—your insights are valuable to us! Thanks for being a loyal Hyundai customer!

June 04, 2024

Very neat place my SERVICE ADVISOR CHAD TRIPPLE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE IN HELPING ME SERVICING MY CAR WAS UNDECIDED ABOUT SOME THINGS ON GETTING SOME THINGS DONE TO MY CAR BUT CHAD HELP More

by duff36554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tripple, Kayla Longwell, Craig Imler, Larry Scott
Jun 05, 2024 -

Germain Hyundai responded

We're delighted to hear that Chad and the rest of our team at Germain Hyundai provided such professional and knowledgeable service. Your kind words mean a lot, and we look forward to welcoming you back!

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