Germain Hyundai

2017 Tucson We drove almost two hours to get a way better deal on a better SUV that we fell in love with.we will definitely be back for our next vehicle purchase. We drove almost two hours to get a way better deal on a better SUV that we fell in love with.we will definitely be back for our next vehicle purchase. More

Outstanding customer service and product. Mychael Barker was the friendliest person I've personally felt with at any dealership. The entire staff that helped were amazing and on point. I left Mychael Barker was the friendliest person I've personally felt with at any dealership. The entire staff that helped were amazing and on point. I left the dealership completely happy with my experience and my new vehicle. Thank you guys More

Disorganized dealership This was my first car buying experience, and it ended up being a much more difficult process than I had expected. I had prepared for the worst part be This was my first car buying experience, and it ended up being a much more difficult process than I had expected. I had prepared for the worst part being price negotiation which did not end up being the case. The salesmen and manager were all understanding that being a new college grad I had a fairly strict budget to work with and were fairly helpful. I honestly have no problem with the employees themselves. My issues started when it came time to sign the paperwork. The wrong lienholder had been printed on my contract which was caught after I signed it, but before I left at least. To my knowledge we had fixed it, but as I went back over the paperwork at home I saw that it was still incorrect requiring me to go back to the dealership to fix that on top of another documentation issue. I then got a call a couple days later saying the bank had changed the wording on the contract and I needed to come back to resign it again. A few days later I got another call about needing to resign paperwork yet again which was thankfully resolved without requiring me to come back to the dealership again. Overall, it was a very stressful and inconvenient process that I don't wish to ever repeat. More

Thank you Hatfield Hyundai I am thoroughly enjoying my new Santa Fe Sport SUV! Thank you for your patience and support during my purchase experience! I highly recommend others v I am thoroughly enjoying my new Santa Fe Sport SUV! Thank you for your patience and support during my purchase experience! I highly recommend others visit Hatfield Hyundai for their next automobile purchase! More

Rick Neutzling!!! I have experienced how frustrating it can be when purchasing a new vehicle. Dealing with aggressive sales tactics and none stop phone calls. Having I have experienced how frustrating it can be when purchasing a new vehicle. Dealing with aggressive sales tactics and none stop phone calls. Having the initial price be so far from the final quote after hours wasted dealing with what feel like lies by this point. I truly hated purchasing a vehicle until I worked with Rick Neutzling at Hatfield Hyundai. Rick made me feel very relaxed and confident in my purchase. I felt like Rick was a great friend that I could completely trust. I have shared my experience working with Rick to my family and friends and they have went to met Rick and had the same experience that I had when purchasing their vehicle from Rick. Thank you Rick for making my car buying experience so great! More

Review Got the car I wanted and worked with me to get it. Car was shipped in from out of state. Truffle brown sport model loaded Got the car I wanted and worked with me to get it. Car was shipped in from out of state. Truffle brown sport model loaded More

Wonderful salesman, wonderful car. All of the staff where friendly and knowledgeable during the process even though I had never leased a car before, They went the extra mile to stay lat All of the staff where friendly and knowledgeable during the process even though I had never leased a car before, They went the extra mile to stay late on a Sunday to finish all the paperwork for me. And knowing that I was having surgery on my shoulder the following Wednesday, they sent a get well card signed by the whole dealership home with my grandson when he did the final pickup of the car. I would highly recommend the dealership and their salesman Chris to anyone looking for a car. More

Personal Jacob is a really great guy and he worked with me to cut straight to the chase and help me get the vehicle I wanted for the price I wanted to pay. He Jacob is a really great guy and he worked with me to cut straight to the chase and help me get the vehicle I wanted for the price I wanted to pay. He wants to get to know you and will treat you like a friend. I really appreciate Jacob for treating me with respect and being so honest during the car-buying experience. More

Good experience Other than having to stand by while the finance department was working through other customers, I would state that our experience was smooth and uneve Other than having to stand by while the finance department was working through other customers, I would state that our experience was smooth and uneventful. There wasn't any high pressure to get us into a vehicle. Rick N. was very cooperative in finding the right car at the right price to fit our budget. Overall, my wife and I were very satisfied with our purchase experience. More

Friendly sales team We enjoyed working with Sean Hartman and the rest of the Hatfield team. Sean showed us a lot of cars and never seemed to get tired or pushy. When I We enjoyed working with Sean Hartman and the rest of the Hatfield team. Sean showed us a lot of cars and never seemed to get tired or pushy. When I told him that I would like a car with features from several different cars and models he had shown us, he got on the computer and found what I had specified at another dealership---in the color my husband liked best! I recently had back surgery and cannot twist to look behind me. Sean saw to it that I got a car with a large rearview camera screen, blind spot detection with rear cross traffic alert, lane change assist, and then added rear motion detectors to the car. More