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Germain Hyundai

Columbus, OH

4.9
1,007 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,007 reviews

September 13, 2024

Sales staff was great! Knowledgeable, helpful and not overbearing. Talk to Will when you go More

by Mike D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willard, Gerald
Sep 16, 2024 -

Germain Hyundai responded

Mike, thanks for the awesome review of Germain Hyundai!

September 12, 2024

Great Service Would recommend to my friends and relatives service was completed. The service rep was friendly and informative More

by david_18825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Hertenstein
Sep 12, 2024 -

Germain Hyundai responded

David, thanks for recommending Germain Hyundai! We're glad to hear our team provided friendly and informative service.

September 04, 2024

After a rocky start, the dealership bent over backwards to help with a problem with a 20 year old vehicle. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Service Advisor , Larry Scott
Sep 04, 2024 -

Germain Hyundai responded

Greg, we're glad to hear that our team at Germain Hyundai could turn things around and assist with your vehicle issue. Thanks for sharing your experience!

September 04, 2024

Had an ABS recall notice work done as well as oil change while was in there very fast and friendly service would recommend them to my friends and family Todd. My service manager was exceptionally helpful. G More

by lolivan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Sep 04, 2024 -

Germain Hyundai responded

Thank you for sharing your experience! We're glad to hear that our team at Germain Hyundai provided fast and friendly service. We'll make sure Todd knows he did a great job assisting you.

August 14, 2024

Quick setvice, friendly associates. Easy to do business with. Comfortible waiting room with refreshments. Use for all my automotive needd More

by Rjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 14, 2024 -

Germain Hyundai responded

Thank you for the great feedback! We're glad to hear our team at Germain Hyundai provided quick service and a comfortable experience. We appreciate your continued trust in us for all your automotive needs!

August 13, 2024

I was very glad that I went to Germain Hyundai to buy my new car. My salesperson Craig and the manager Gerald were outstanding to work with . They made the whole experience very pleasant and enjoyable. Than More

by beth.sandusky75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Thimmes, Gerald Curtis
Aug 13, 2024 -

Germain Hyundai responded

We're delighted to hear that Craig and Gerald made your car-buying experience pleasant at Germain Hyundai. Thanks for choosing us, and enjoy your new vehicle!

August 08, 2024

I haven't bought a car in over 10 years. Generally hate the experience, but Rich was fantastic to work with! More

by grimeywelsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Highley, Kayla Longwell
Aug 08, 2024 -

Germain Hyundai responded

We're delighted to hear that Rich made your car-buying experience a positive one at Germain Hyundai! Thanks for sharing this feedback, and enjoy your new ride!

August 06, 2024

Beyond helpful and friendly staff . Came in for scheduled maintenance and staff ensured every concern I had was discussed. Also made sure their guests had snacks and drinks. More

by enlightened101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Gassin
Aug 07, 2024 -

Germain Hyundai responded

Thank you for sharing your positive experience! We're glad our Germain Hyundai team could address all your concerns and make your visit comfortable. We appreciate the feedback!

July 31, 2024

My service guy that worked with me was great he explained everything clearly and was very professional. More

by Mikespitler99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 31, 2024 -

Germain Hyundai responded

Mike, we're glad to hear that our team at Germain Hyundai provided clear and professional service. Thanks for the positive feedback!

July 30, 2024

Chad is an excellent service advisor! The waiting area is clean and accommodating with snacks and beverages! More

by ARenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 31, 2024 -

Germain Hyundai responded

Thanks for the great feedback! We're glad to hear Chad and our waiting area made your visit at Germain Hyundai a pleasant one. We appreciate your support!