Back

Germain Hyundai

Columbus, OH

4.9
1,040 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

Directions

By Type

Showing 1,040 reviews

January 28, 2025

Salesperson was Grant. Had a wonderful experience. I would certainly purchase a vehicle from them again. It was effortless on my part. Very kind. Very understanding and kne More

by Shafferdaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant
Jan 28, 2025 -

Germain Hyundai responded

We're delighted to hear that Grant provided you with such an outstanding experience at Germain Hyundai. Thank you for your kind words and support! We look forward to assisting you again in the future.

January 23, 2025

Engine came on. Was told it was nothing and charged $222. Ridiculous!!!!! Will never go there again. More

by jblue1374
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Jan 23, 2025 -

Germain Hyundai responded

It's disappointing to hear about your experience with the engine light and charges. We strive for transparency and fair pricing, so it's concerning that we fell short here. If you're open to discussing this further, please reach out at your convenience. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

January 23, 2025

The experience with the service dept. has been excellent. Chad my advisor has gone beyond taking care of me. More

by Champ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tipple
Jan 23, 2025 -

Germain Hyundai responded

We're delighted to hear that Chad and the service department at Germain Hyundai provided you with an excellent experience. Thank you for sharing your feedback!

January 17, 2025

Fantastic group. Thanks a bunch For all the attention and keeping me car healthy, I appreciate your guilt professional staff. More

by donnamartinlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Jan 17, 2025 -

donnamartinlee responded

Fantastic group. Thanks a bunch For all the attention and keeping me car healthy, I appreciate your guilt professional staff.

Jan 20, 2025 -

Germain Hyundai responded

Thank you for the kind words! We're delighted to hear that our team at Germain Hyundai provided attentive service and kept your car in great shape. We appreciate your support!

January 16, 2025

Richard Highley is the best! He has assisted us over the last 5 car leases. Richard has made the process so easy for us! We know we can count on Richard to know what car we ar More

by pjchopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Highley
Jan 16, 2025 -

Germain Hyundai responded

We're delighted to hear that Richard has consistently provided you with excellent service at Germain Hyundai! It's great knowing he makes the leasing process easy and enjoyable for you. We look forward to assisting with your future car needs!

January 15, 2025

Very good service dept. Have our Santa Fe serviced there evrry 5000 miles. Clean and professional. More

by docl78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice department.
Jan 15, 2025 -

Germain Hyundai responded

Thank you so much for supporting Germain Hyundai! Our team is always happy to help you out!

January 06, 2025

My daughter and I had a great experience at Germain Hyundai. Grant Grover, our Sales Associate was extremely friendly and knowledgeable about Hyundai products. I felt that we paid a fair price for the More

by Steve Barnett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Grover (Sales) Mo (Finance) and another gentleman in finance.
Jan 06, 2025 -

Germain Hyundai responded

Steve, we're delighted to hear that you and your daughter had a great experience with Grant and the team at Germain Hyundai. It's wonderful to know you're satisfied with both the purchase process and our service department. Thank you for recommending us, we look forward to assisting you again in the future!

January 04, 2025

Awesome service very personal sales we will return in the future, we thank you.....all More

by skhiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Highlet
Jan 04, 2025 -

skhiller responded

Rich Highley was outstanding

Jan 06, 2025 -

Germain Hyundai responded

Thank you for trusting Germain Hyundai with your business!

January 01, 2025

Very pleasant people always friendly offer assistance on anything the service department is excellent love the service advisors More

by polingrhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 02, 2025 -

Germain Hyundai responded

Thank you for sharing your experience with Germain Hyundai! We're delighted to hear that our team and service department have made a positive impression. We appreciate your support and look forward to assisting you again in the future!

December 31, 2024

We have been a customer for over 25 years they are great & always have been to us! More

by karen_mckown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bricker
Dec 31, 2024 -

Germain Hyundai responded

Thanks for the 5 star review. We can't wait to see you again at Germain Hyundai!