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Germain Hyundai
Columbus, OH
1,011 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 25, 2023
Customer service at Germain Hyundai was incredible. Everyone involved was kind and professional. Thank you for making our buying experience awesome. Everyone involved was kind and professional. Thank you for making our buying experience awesome. More
by beau_carter2001
Employees Worked With
Nathan Miller
April 22, 2023
Facility is very clean. Pleasant surroundings. Concern for customers with refreshments offered and all employees greeting customers. Salesperson very knowledgeable and frien Pleasant surroundings. Concern for customers with refreshments offered and all employees greeting customers. Salesperson very knowledgeable and friendly and accommodating. General manager respectful. Finance personnel also pleasant and helpful More
by lindamc112
Employees Worked With
Michael Johnson, Craig Imler, Larry Scott
April 11, 2023
Thank you for the time and attention which was spent on my vehicle. Your cooperation and assistance in the matter were and are sincerely appreciated. Best regards, Lorena Hunt my vehicle. Your cooperation and assistance in the matter were and are sincerely appreciated. Best regards, Lorena Hunt More
by HuntLorena
Employees Worked With
Chad Tipple
April 08, 2023
In German Hyundai you encounter professionals who let you feel welcomed and at ease. They don't push you and let you choose among different offers. I appreciate Jesse who was so caring and informative an feel welcomed and at ease. They don't push you and let you choose among different offers. I appreciate Jesse who was so caring and informative and also the gentleman in financing who was so helpful to me. More
by Alireza Naseri
Employees Worked With
Jesse and financing employee, Kayla Longwell
April 06, 2023
Germain Hyundai is the best Dealership in town. It is the right Dealership to buy and service your car. My Service Advisor, Mr TED GIBBS is the best of the best.He is very professional and a man It is the right Dealership to buy and service your car. My Service Advisor, Mr TED GIBBS is the best of the best.He is very professional and a man of integrity. He always greets a customer with a smiling face. His pleasant attitude is an added asset to him. I must say that Mr GIBBS is very efficient and he knows his job well. I will give him an A PLUS. Mr GIBBS is the type of person the Dealership should retain. He deserves a RAISE. More
by Gustavus Williams
Employees Worked With
GERALD, Craig Imler, Larry Scott
March 22, 2023
I love the sales team especially Rich Highley. I was amazed he remembered who I was and helps whenever I need something. I love the Service Manager Tawnie Preece she has been so very supportive a I was amazed he remembered who I was and helps whenever I need something. I love the Service Manager Tawnie Preece she has been so very supportive and helpful when I had to get fuel door replaced. They’re all so very friendly and supportive. More
by Bev
Employees Worked With
Rich Highley, Tawnie Preece
September 01, 2022
Love the service, people were extremely nice, car was exactly what I wanted, place was little busy, but I guess that is a good thing. exactly what I wanted, place was little busy, but I guess that is a good thing. More
by krazysheldon
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
April 19, 2022
This is definitely not the place to go if you want work done on your car in a time efficient way. A few week back I went for an oil change I scheduled out almost a month in advance. I showed up a few minut done on your car in a time efficient way. A few week back I went for an oil change I scheduled out almost a month in advance. I showed up a few minutes early due to not being familiar with the new facility. I waiting almost 3 hours and was there for just an oil change and tire rotation, beyond ridiculous if you ask me. Beyond the point of bad customer service, I wasn’t even updated on why it was taking so long. You’d think you would treat previous employees with some respect since their still helping business, but no I got the complete opposite. And I know this review will just get the same response all the bad reviews get and I’d rather just not get a reply. More
by ALauritsen
Employees Worked With
Service department
