Germain Hyundai
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 1,011 reviews
We had a very good experience with a kind, efficient salesperson. Antonio was extremely helpful, and answered all our questions. He is very knowledgeable and was a pleasure to work with. salesperson. Antonio was extremely helpful, and answered all our questions. He is very knowledgeable and was a pleasure to work with. More
Routine 40,000 mile service plus recall check of trailer hitch. All service handled in an hour. Rich was very informative regarding the hitch recall. Used the WIFI in comfortable customer waiting room. hitch. All service handled in an hour. Rich was very informative regarding the hitch recall. Used the WIFI in comfortable customer waiting room. More
Super helpful! Did their best to keep my cost down since the necessary repairs were time and labor intensive. I have no complaints. Did their best to keep my cost down since the necessary repairs were time and labor intensive. I have no complaints. More
Based on this visit, I was very impressed with the service provided and the friendliness of the staff. The only thing I was not forewarned about when the appointment was made was that there would be service provided and the friendliness of the staff. The only thing I was not forewarned about when the appointment was made was that there would be a longer wait time if leaving the vehicle for service as opposed to waiting on it(3 hrs. vs. 7 hrs.). I had planned my day based on the estimated repair time of approximately 2.5-3 hours, but since I had to leave it, I had to arrange for alternate transportation and had to alter my days' activities due to the much longer than anticipated wait(repair) time. Going forward, I would request that if this is the dealership's policy, please let the vehicle owner know ahead of time that this is the case. Thank you for an otherwise great experience. More