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Germain Hyundai

Columbus, OH

4.9
1,011 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,011 reviews

May 22, 2023

The staff was friendly. The service was good I would definitely take my car back again. More

by georgiaslayton
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich,Esther
May 23, 2023 -

Germain Hyundai responded

Thank you for the review! We appreciate your business and hope to see you again at Germain Hyundai. Safe travels!

May 21, 2023

We had a very good experience with a kind, efficient salesperson. Antonio was extremely helpful, and answered all our questions. He is very knowledgeable and was a pleasure to work with. More

by Recent Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell
May 21, 2023 -

Recent Customer responded

Great experience working with Antonio.

May 23, 2023 -

Germain Hyundai responded

Thank you for the review! We are so glad to hear that Antonio delivered such a successful purchase experience. Drive safely, and we hope to see you again at Germain Hyundai!

May 16, 2023

Routine 40,000 mile service plus recall check of trailer hitch. All service handled in an hour. Rich was very informative regarding the hitch recall. Used the WIFI in comfortable customer waiting room. More

by kcraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICH HERTENSTEIN
May 17, 2023 -

Germain Hyundai responded

We appreciate your five-star recommendation of Germain Hyundai, and we're glad that Rick and the team were able to handle your 40,000-mile service and recall check efficiently. It's great to hear that Rick provided you with all the details about the recall check. Thank you for sharing your experience!

May 16, 2023

Great service and kept me informed. Very happy with the service and staff and my car. More

by DHARVEY1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T. J. Service Department
May 17, 2023 -

Germain Hyundai responded

Thank you for stopping by to support Germain Hyundai with your 5-star review! Come by anytime you need!

May 11, 2023

Super helpful! Did their best to keep my cost down since the necessary repairs were time and labor intensive. I have no complaints. More

by wallacdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 11, 2023 -

Germain Hyundai responded

We're glad to hear that our team at Germain Hyundai was able to assist you! Thank you for taking the time to share your positive experience with us, and we hope to see you back again down the road!

May 11, 2023

Reliable and quick. Ted was efficient and very knowledgeable. I was kept informed on all repairs More

by Ysam4471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Gibbs
May 11, 2023 -

Germain Hyundai responded

We are glad to hear that Ted and the team provided efficient service! Thanks for choosing Germain Hyundai.

May 09, 2023

Germain Hyundai has always provided friendly, effective service with a thorough explanation of the work performed. More

by steve.blackledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Hertenstein
May 10, 2023 -

Germain Hyundai responded

We're so happy to hear that the service at Germain Hyundai continues to impress you, Steve! Thanks for choosing us above the rest. Take care!

May 07, 2023

Based on this visit, I was very impressed with the service provided and the friendliness of the staff. The only thing I was not forewarned about when the appointment was made was that there would be More

by lifeisreallycrazy
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich ??
May 08, 2023 -

Germain Hyundai responded

We appreciate your feedback and understand how valuable your time is. We apologize for not forewarning about the longer wait time if leaving the vehicle for service. Going forward, we will be sure to communicate this policy ahead of time. Again, thank you for your support and valuable feedback!

May 11, 2023 -

lifeisreallycrazy responded

Thank you!

May 06, 2023

Always good service never had a problem. They treat you great and i would recommend them to anyone. More

by jtdavis1043
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell
May 08, 2023 -

Germain Hyundai responded

Thank you for stopping by to leave Germain Hyundai a wonderful review! It's a pleasure to assist you with all your vehicle needs. Have a great day!

April 26, 2023

State of the art facility and a perfect waiting room . Scheduling was easy and service was top notch. I will be going there from now on . More

by jmills19773691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Imler
Apr 26, 2023 -

Germain Hyundai responded

We are flattered by your 5-star review! Thank you for trusting Germain Hyundai!

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