Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Germain Hyundai

Columbus, OH

Overview
Reviews
4.9
1,011 Reviews
Call Dealership (614) 870-9559
View Awards

1400 Auto Mall Pkwy

Columbus, OH

43228

Directions

By Type

Showing 1,011 reviews

June 20, 2023

Everyone was very courteous and try to help every person that came in. I will highly recommend this dealership. More

by Mabel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad in service
Report | Print
Jun 21, 2023 -

Germain Hyundai responded

Thanks for the recommendation, Mabel! We're glad to hear that our team was courteous and helpful during your visit. Drive safely, and we hope to see you back again at Germain Hyundai!

June 20, 2023

Quick and pleasant experience In service. Very courteous. Very nice atmosphere and quick service thank you More

by Kaywright46
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John took very good care of me and knowledgeable
Report | Print
Jun 20, 2023 -

Kaywright46 responded

Was a great experience

Jun 20, 2023 -

Kaywright46 responded

Was good experience In the new service Area Quick and thorough service

Jun 21, 2023 -

Germain Hyundai responded

We're so glad we could provide a warm welcome and prompt service! Thanks for supporting Germain Hyundai with your business and 5-star review!

June 16, 2023

The woman that met me at my car was awesome! Rich was great too! Thanks More

by Maygal29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Jun 19, 2023 -

Germain Hyundai responded

Thanks for sharing this praise for Rich and the rest of the Germain Hyundai Team! Safe travels, and we'll see you next time!

June 13, 2023

Only negative was not having calls about progress of repairs answered in timely manner. For instance leaving message on a Monday and not having a return call until the following Monday. Which was to let More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj, Kayla Longwell
Report | Print
Jun 14, 2023 -

Germain Hyundai responded

Terry, thank you for taking the time to leave your review. We're sorry to hear that we fell short in our communication with you during the repair process, as we never intend to inconvenience our customers. Your business is important to us at Germain Hyundai, so if there's anything else our team can do for you, please let us know. Have a wonderful day!

June 11, 2023

Excellent service at this Dealership I would recommend Highly buying a car here They are always understanding about my concerns and questions Best dealership out there More

by amberjeffrey21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawnie
Report | Print
Jun 12, 2023 -

Germain Hyundai responded

We appreciate your great review, Amber! It's wonderful to hear that you had an excellent experience at Germain Hyundai and that our team was able to answer your questions and concerns. Thank you for recommending us, and we hope to see you again down the road!

June 10, 2023

The location was very easy to access. All of the staff that we met were very nice and knowledgeable. Shane was fantastic. More

by ralphhudson09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Jun 12, 2023 -

Germain Hyundai responded

Thank you for the review, Ralph! We appreciate your business and hope to see you back at Germain Hyundai!

June 08, 2023

I worked with Chad. Chad was a very nice guy. I would recommend Chad and Germain Hyundai More

by lifeisorangeandwhite13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad tipple
Report | Print
Jun 08, 2023 -

Germain Hyundai responded

Thank you for the review! We are so glad to hear that Chad delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Hyundai!

June 08, 2023

Excellent service; professional, courteous. Prior to repairs a detailed explanation of the before and after process. Prompt and on time. More

by Toppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Kayla Longwell
Report | Print
Jun 08, 2023 -

Germain Hyundai responded

Toppy - Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Germain Hyundai team. Drive safely, and we hope to see you back again down the road!

June 01, 2023

Friendly, knowledgeable, efficient, helpful, made the visit painless. They washed my car and did anything I asked for with a smile 😃 More

by ohaxel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler
Report | Print
Jun 01, 2023 -

Germain Hyundai responded

We're thrilled to read such a positive review! It's great to hear that our team at Germain Hyundai provided friendly and helpful service during your recent visit. We're glad that everything was done efficiently and pleasantly. Thank you for taking the time to share your experience with us.

May 25, 2023

Courteous personnel, work done in timely manner, notified when vehicle is ready to pick up More

by Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Gibbs
Report | Print
May 26, 2023 -

Germain Hyundai responded

Thank you for the review! We hope to see you again at Germain Hyundai. Safe travels!

1
...
15
16
17
...
102