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Germain Hyundai

Columbus, OH

4.9
1,011 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,011 reviews

July 17, 2023

Will had amazing customer service skills. I feel he went out of his way to find me the perfect car I was looking for. More

by jerim2kids
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Williarf, Kayla Longwell
Jul 18, 2023 -

Germain Hyundai responded

Thank you for the great review! We're so glad to hear that Will provided you with amazing customer service and helped you find the perfect car. We appreciate your business and hope to see you again at Germain Hyundai! Safe travels in your new ride!

July 11, 2023

Kathleen was awesome and great to work with. The entire staff were friendly and efficient. Had to drive from Cincinnati to Columbus for the model we wanted and would do it again for the experien More

by Nate C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Bennett
Jul 11, 2023 -

Germain Hyundai responded

Nate, thank you for the great review! We're so glad that Kathleen and our team at Germain Hyundai could provide you with a friendly and efficient experience. We appreciate you making the drive from Cincinnati to Columbus. Drive safely, and we hope to see you again in the future!

July 10, 2023

Kiera was our sales rep and was fantastic. Ordered a hybrid Tucson which is not an easy auto to find. Arrived in a couple of months and trade value and price were honored. No hassles and no pr More

by tbrow61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiera and staff
Jul 10, 2023 -

Germain Hyundai responded

Thank you for the great review! We're so glad to hear that Kiera provided you with fantastic service and made your car-buying experience hassle-free. Enjoy your new Hyundai Tucson Hybrid, and we hope to see you again at Germain Hyundai!

July 08, 2023

This was one of the best experiences that I have had. Vince was awesome. In fact everyone that assisted me was first class and I am very pleased with my new Hyundai. More

by djbennett3021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Miller, Valezka Vergara, John Bricker, Larry Scott
Jul 10, 2023 -

Germain Hyundai responded

Thank you for the great review! We're so glad to hear that your experience at Germain Hyundai was top-notch. Drive safely, and we hope to see you back again down the road!

July 06, 2023

I took my 2020 Santa Fee in for oil change. Got inspection, rotate tires, cabin refresh, transmission flushed and battery cleaned. I am very pleased. Very clean and every one was pleasant. From More

by wtbrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 06, 2023 -

Germain Hyundai responded

Thank you for choosing Germain Hyundai for your service needs! We're glad to hear that our team provided excellent service and made your visit pleasant. We appreciate the positive feedback and hope to see you again in the future. Have a great day!

July 05, 2023

Clean and very friendly atmosphere. My sale guy was very helpful and willing to help even after the sale. More

by richardhorsch_richard
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell
Jul 05, 2023 -

Germain Hyundai responded

Richard, thank you for the positive review! We're glad to hear that our team at Germain Hyundai provided a clean and friendly atmosphere during your visit. We appreciate your business and look forward to assisting you in the future. Have a great day!

June 30, 2023

This was a wonderful experience. Shawn showed me different options so that I could make the best decision on selecting a new vehicle. The entire sales team was extremely professional More

by jeanne.wahlert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews, Gerold and Ricky
Jul 03, 2023 -

Germain Hyundai responded

Jeanne, thank you for choosing Germain Hyundai! We're so glad that Shawn and our sales team could provide you with a wonderful experience. We appreciate your kind words and hope to see you again in the future. Drive safely!

June 30, 2023

Service took way too long. May have overbooked appointments. Other than the wait time I can only assume everything was taken care of. More

by maryanndennis2
Service Time
Recommend Dealer
No
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Jul 03, 2023 -

Germain Hyundai responded

Maryann, we apologize for the long wait time you experienced during your service appointment. We understand that this can be frustrating and we appreciate your patience. If there is anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out. Thank you, Robert Czapski - Director of Fixed Operations - rczapski@germain.com

June 26, 2023

Always a pleasure to go there and nice to have John there to service my car More

by Smitty1558
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Jun 27, 2023 -

Germain Hyundai responded

It was our pleasure to complete your vehicle's service! John and the Germain Hyundai team thank you for your business and wish you safe travels down the road!

June 26, 2023

Prompt service with expert care. Chad as always easy to work with. Will definitely return for service. More

by rabbbj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 27, 2023 -

Germain Hyundai responded

Thank you so much for reviewing Chad and Germain Hyundai! We are grateful for your loyal business!

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