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Germain Hyundai

Columbus, OH

4.9
1,011 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,011 reviews

September 07, 2023

I've been to 3 dealerships in the past 2 weeks. This one is the best. They are very professional, kind and knowledgeable. More

by robbyhens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Sep 08, 2023 -

Germain Hyundai responded

We're delighted to know that you found our team at Germain Hyundai professional, kind and knowledgeable. Thanks for considering us the best among your recent dealership visits!

September 02, 2023

They’ve been absolutely GREAT! Rich, my Service Advisor at Germain Hyundai has handled my stolen car repairs and communicated with me and my insurance adjuster very professionally! More

by MGN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Heinerson
Sep 05, 2023 -

Germain Hyundai responded

We're so glad to know that Rich and our team at Germain Hyundai could assist you during such a difficult time. It's great to see your positive feedback about the communication and professionalism - we strive for this with every customer!

August 25, 2023

Courteous and helpful job completed in timely manner was greeted as soon as I walked in door More

by ythompson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in service department 5 star's
Aug 28, 2023 -

Germain Hyundai responded

Thank you for the review! We hope to see you again at Germain Hyundai!

August 23, 2023

All associates were very helpful and courteous. Very satisfied with service.. Will recommend to friends And return for future service. More

by Susie Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Bricker
Aug 24, 2023 -

Germain Hyundai responded

Susie, we're delighted to know you had a positive experience with our team at Germain Hyundai. We appreciate your recommendations and look forward to assisting you in the future!

August 08, 2023

I have dealt with this dealership for many years. I have owned 7 Hyundai vehicles and will continue to do so. Chad and the service department are first class. Kudos all around. More

by Cherieb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 09, 2023 -

Germain Hyundai responded

We're so glad to have you as a loyal customer at Germain Hyundai! It's great to know that Chad and our service department continue to meet your expectations. Thanks for the kudos!

July 30, 2023

The salesperson, Austin, pointed out clearly the differences between Hyundai Elantra Blue and Hyundai Elantra Limited. In addition he really patient when we were testing the car on highways. Durin More

by ggpathloser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, a salesperson., Kayla Longwell
Aug 01, 2023 -

Germain Hyundai responded

We're glad to know that our team at Germain Hyundai was able to assist you in making an informed decision. It's great hearing how happy you are with your new Hyundai Elantra Limited! Safe and enjoyable driving ahead!

July 27, 2023

I went into Germain looking for a new dealership after having a terrible experience at another Hyundai office. Germain went above and beyond my expectations. Michael, my sales rep, got me into the car I w More

by moljones15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson , Kayla Longwell, Craig Imler
Jul 28, 2023 -

Germain Hyundai responded

We're so glad to know that your experience with Michael and our team at Germain Hyundai exceeded expectations! It's fantastic to learn you found the car you were looking for. Thanks for choosing us, we appreciate it!

July 24, 2023

I was very satisfied with the service received at the dealership. I would recommend this location to anyone requiring work to be performed on their vehicle. Chad was my contact at the dealership and he w More

by wet blanket
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Jul 24, 2023 -

Germain Hyundai responded

Thank you for the kind words! We're so glad to hear that you had a great experience at Germain Hyundai and that Chad provided excellent service. We appreciate your recommendation and look forward to seeing you back again down the road!

July 22, 2023

The new service center was on point. I arrived 10 minutes ahead of a scheduled appointment and was greeted and my vehicle was taken back to the service area. After checked in. More

by Alrenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad/Service advisor
Jul 24, 2023 -

Germain Hyundai responded

Thank you for sharing your Germain Hyundai experience! We're delighted we could make it a smooth success. Safe travels, and we'll see you next time!

July 19, 2023

Great customer service and friendly staff. The dealership is always clean a long with complimentary drinks and snacks More

by Numberoneworkerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker
Jul 20, 2023 -

Germain Hyundai responded

We're thrilled you enjoyed working with our Germain Hyundai team! Thanks for sharing this supportive feedback.

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