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Germain Hyundai

Columbus, OH

Overview
Reviews
4.9
1,011 Reviews
Call Dealership (614) 870-9559
View Awards

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,011 reviews

October 04, 2023

Beautiful dealership with very knowledgeable employees. Prompt service and service manager John answered all questions and completed all work in a timely manner. More

by aanderson001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Oct 04, 2023 -

Germain Hyundai responded

Thanks for the positive feedback, aanderson001! We're glad to know that John and our team at Germain Hyundai were able to assist you effectively. Looking forward to serving you again in the future!

October 03, 2023

Nathan did a great job of explaining all my options and found the exact car I wanted More

by blaroc9091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Miller 5 Stars
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Oct 03, 2023 -

Germain Hyundai responded

Congratulations on the new vehicle! We are thrilled that Nathan and the rest of our Germain Hyundai team were able to provide such excellent service to you throughout the buying experience. Have a great day and enjoy the ride!

October 02, 2023

Had a problem with my transmission and Germain Hyundai replaced it without any hassle. Great to know a dealership willing to stand behind their vehicles. More

by 510charliebean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Tawny
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Oct 02, 2023 -

Germain Hyundai responded

We're glad to know that we could assist with your transmission issue! It's important for us to stand behind our vehicles and provide hassle-free service at Germain Hyundai. Thanks for the positive feedback!

September 22, 2023

Everyone from the salesman on up to the cashier was polite, not pushy and made sure all my questions were answered. This was one of the most relaxed and smooth vehicle purchases I have had. More

by Marty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson, Steve Looney
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Sep 25, 2023 -

Germain Hyundai responded

Marty, we're glad to know your experience at Germain Hyundai was relaxed and smooth. Our team is always here to make sure all your questions are answered! Thanks for the review.

September 18, 2023

Clean and modern. Very friendly atmosphere. All the staff were very friendly and helpful to me. More

by trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Li, Larry Scott
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Sep 18, 2023 -

Germain Hyundai responded

Trish, thanks for the review! We hope to see you again at Germain Hyundai!

September 18, 2023

Super friendly staff. They treat me like family. I have a good feeling that my Tucson is in the best hands for the maintenance and any trouble that may arise in the future More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Sep 19, 2023 -

Germain Hyundai responded

Penny, it's wonderful to know you feel like family at Germain Hyundai! We're here for all your Hyundai Tucson needs. Thanks for trusting us with its care and maintenance!

September 15, 2023

They have good customer service and do. quality work.They also do very well at explaining what the issue is and how to resolve (repair) it. More

by fosterkim55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker-Service Advisor, Kayla Longwell
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Sep 18, 2023 -

Germain Hyundai responded

We're glad to know you had a positive experience with our team at Germain Hyundai! We strive for clear communication and quality work. Thanks for the review!

September 13, 2023

Received excellent servicing for car maintenance! Ted is the Best Service writer at Germain Hyundai! More

by kc8hxw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted - Service Writer
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Sep 13, 2023 -

Germain Hyundai responded

We are glad to hear that Ted and the team have provided excellent service. Thank you for choosing Germain Hyundai!

September 09, 2023

Did the work on time. John is very effecient and polite. Very nice waiting room. Will definitely use again. Staff is excellent. More

by Sarasue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker, Kayla Longwell, Craig Imler, Larry Scott
Report | Print
Sep 11, 2023 -

Germain Hyundai responded

Sarasue, we're glad to know you had a positive experience with John and our team at Germain Hyundai. We look forward to seeing you again in the future!

September 07, 2023

Always courteous, thorough , on time, and the job is done right! Bought first car for wife in 2017 and mine in 2019. By far the best dealer I’ve ever dealt with! More

by Drewsfather1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker
Report | Print
Sep 08, 2023 -

Germain Hyundai responded

We're so glad to know that you've had consistent, positive experiences with us at Germain Hyundai. Thanks for trusting us with your car purchases and maintenance needs!

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