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Germain Hyundai

Columbus, OH

4.9
1,011 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,011 reviews

November 13, 2023

Todd was very friendly and helpful, his customer service is impeccable. Thank you for your willingness to explain and help. More

by Kemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Nov 13, 2023 -

Germain Hyundai responded

We're so glad to know that Todd was able to provide you with top-notch service at Germain Hyundai. We thank you for your kind words, and will be sure to pass them along!

November 07, 2023

This is our 6th Hyundai from Germain. Rich Highley and the Crew have always gone the extra mile to put us i a choice vehicle. More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Highley and Nate
Nov 08, 2023 -

Germain Hyundai responded

Thank you for the review! We appreciate the kind feedback about Rich and the Germain Hyundai team and hope to see you again down the road!

November 04, 2023

I had researched the Hyundai Tucson online. Chose Germain Hyundai since the car I wanted to trade in was from Germain Honda (2014). The salesman, Rick, was knowledgeable, professional and a n More

by sandisue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
Nov 06, 2023 -

Germain Hyundai responded

We're delighted to know that Rick and our team at Germain Hyundai made your car-buying experience a positive one. We appreciate the recommendation! Enjoy your stylish new Tucson!

November 01, 2023

Courteous and respectful of customers time and concerns. Pleasant waiting areas and additional facilities. Mr. Gibbs promptly scheduled appointment; shop was available without delay. Mr Gibbs was pleasant More

by Sklegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Gibbs
Nov 01, 2023 -

Germain Hyundai responded

We're glad to know that Mr. Gibbs and the rest of our team at Germain Hyundai were able to provide you with a pleasant and timely experience! Thanks for taking the time to share your feedback. We hope to see you soon!

October 31, 2023

The dealership projects a very comfortable and friendly environment. The people are knowledgeable and accommodating. Our agent,Michael Johnson, could not have been more helpful friendly and considerate. We More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson , Kayla Longwell, Craig Imler, Larry Scott
Nov 01, 2023 -

Germain Hyundai responded

Rich, we're delighted to know that Michael and the rest of our team at Germain Hyundai made your experience a positive one. We appreciate you recommending us!

October 26, 2023

2024 Kona SEL w/ Convenience pkg. No hassle buying. All documentation done via text/email. Had everything ready. Took about 30-45 minutes. Straight up pricing. No fake fees. Kiera More

by GAMO62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiera Avery
Oct 27, 2023 -

Germain Hyundai responded

We're thrilled to know that you had a seamless buying experience with us at Germain Hyundai! It's great to see Kiera was able to assist and keep in touch throughout the process. We appreciate your trust in our dealership, even from miles away. Safe travels in your new 2024 Hyundai Kona SEL!

October 25, 2023

Amazing personal and really great personal great facility and good maintenance of display of cars. More

by Wilberth Vela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 25, 2023 -

Germain Hyundai responded

Thanks for the kind words, Wilberth! We are elated to hear you were impressed with our facility and inventory at Germain Hyundai. Please let us know how we can assist you in the future!

October 18, 2023

Quick. Courteous explained what was done and what will need in future everyone nice in all areas More

by Jldavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 18, 2023 -

Germain Hyundai responded

Thanks for choosing Germain Hyundai! We're so glad our team could provide stellar service!

October 11, 2023

I have dealt with this dealer for many years and have always been treated with courtesy and professionalism. More

by ahanback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker
Oct 11, 2023 -

Germain Hyundai responded

We're so glad to know that you've had consistently positive experiences with us at Germain Hyundai over the years. Your continued support means a lot, and we look forward to serving you for many more!

October 10, 2023

My car buying experience was the easiest one I have ever had and I’ve had several. I highly recommend Germain Hyundai and especially my Salesman Austin Highley He took lots of time to explain every step More

by mackey136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Highley, Kayla Longwell
Oct 11, 2023 -

Germain Hyundai responded

We're delighted to know that your car buying experience with us at Germain Hyundai was smooth and easy. Austin will be pleased to learn of your high praise for his service! We appreciate the recommendation, and we look forward to serving you again in the future.

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