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Germain Hyundai

Columbus, OH

4.9
1,011 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,011 reviews

December 06, 2023

Very nice to deal with work was fast and picking up my car was fast and easy More

by kandyp6803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Dec 06, 2023 -

Germain Hyundai responded

We're delighted you had a top-notch and timely experience with us. Thanks so much. We look forward to your next visit to Germain Hyundai!

December 05, 2023

Todd is an awesome service representative! He was able to get the service completed on my vehicle in a timely and efficient manner! I would definitely recommend anyone that needs service to st More

by welsh.kevin.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Dec 05, 2023 -

Germain Hyundai responded

We're glad to know that Todd was able to provide you with efficient and timely service at Germain Hyundai! We appreciate your recommendation and thank you for sharing this positive review!

November 29, 2023

I have always had excellent service from Germain Hyundai both maintenance and sales. They will get you in and out in a very reasonable time. More

by steamguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 29, 2023 -

Germain Hyundai responded

We're glad to know you've consistently received excellent service from our team at Germain Hyundai! We always aim for efficiency in both maintenance and sales. Thanks for the positive feedback!

November 29, 2023

Chad was very nice and professional. The service was very quick- finished before I knew it! He also gave me some helpful tips on keeping an eye on my tire pressure come wintertime. Much More

by casnellie.shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 29, 2023 -

Germain Hyundai responded

We're glad to know that Chad provided you with excellent service and helpful tips at Germain Hyundai! It's great to see your visit was quick and efficient. Thanks for the review, we appreciate it!

November 28, 2023

I went in to this dealership to purchase a Tuscon after a lengthy back and forth via email with a sales associate via the costco auto program. First off the lack of transparency was appalling. I was given a More

by Ap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keara
Nov 28, 2023 -

Germain Hyundai responded

I'm sorry to hear about your experience. It's important for us to provide clear communication and respectful service, so it's concerning that you felt this was not the case during your visit. We value every customer and we certainly don't want anyone feeling unappreciated or uncared for. I'd like the opportunity to discuss this further with you directly if possible, please reach out at your earliest convenience. Thank you, Larry Scott - General Manager - 614-870-9559

November 27, 2023

excellent as always. i wouldn't consuder anywhere else. great staff! i recommend them eith no hesitation. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
todd, Kayla Longwell, Craig Imler
Nov 27, 2023 -

Germain Hyundai responded

Michael, we're so glad to know you've had consistently excellent experiences with our team at Germain Hyundai. Your recommendation means a lot to us!

November 21, 2023

Staff are very polite. John is great. He’s very helpful. Answered all my questions. More

by neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 21, 2023 -

Germain Hyundai responded

Neal, this is the kind of feedback we strive for! Thank you for sharing your appreciation for John and the rest of the Germain Hyundai Team!

November 18, 2023

Always clean and reps are always helpful o and friendly. Its always a positive experience More

by Afrank7859eee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 20, 2023 -

Germain Hyundai responded

We love seeing 5-star reviews. Thanks for choosing Germain Hyundai and we'll see you next time.

November 16, 2023

It was good service Chad help plus sale person help jump my suv drive it to the dealership then put in new battery. More

by froggy7656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell
Nov 16, 2023 -

Germain Hyundai responded

We're glad to know our team, including Chad, provided you with great service at Germain Hyundai. It's always a pleasure helping out! Enjoy your SUV and the new battery!

Nov 17, 2023 -

froggy7656 responded

Thank you Chad for your service and I call you if I have ny problems. Thank you again.

November 15, 2023

John is always helpful with any issues. He is also very sexy. He can rotate my tire’s anytime. More

by Rneutzling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker
Nov 15, 2023 -

Germain Hyundai responded

We love to hear you always have a great experience at Germain Hyundai working with John. We look forward to seeing you back for any future service needs!

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