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Germain Hyundai

Columbus, OH

4.9
1,067 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,067 reviews

October 28, 2025

Prompt and knowledgeable service. Visit was for part replacement and Ted kept me informed of the process every step of the way. More

by Hey-you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Oct 29, 2025 -

Germain Hyundai responded

We are pleased to hear that you were pleased with Ted's updates throughout the entire process! Thanks for choosing Germain Hyundai!

October 20, 2025

Very impressive the cleanness and prompt service arriving and departing. Todd answered all my concerns. More

by l.rose1.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd ?
Oct 21, 2025 -

Germain Hyundai responded

Thank you for sharing your stellar review of Todd and the team! We truly appreciate your business and hope to see you again at Germain Hyundai.

September 29, 2025

Richard was very honest and fair, and was a pleasure to do business with. And the rest of the staff was also very helpful and friendly. Richard doesn't know it but ill only see him in the future as well. More

by Supik8780
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 01, 2025 -

Germain Hyundai responded

It's wonderful to know you had such a positive experience with Richard and the rest of our team! Thank you for choosing Germain Hyundai, and we look forward to seeing you again. Safe travels!

September 25, 2025

Everyone that we worked with was very knowledgeable and helpful. We never felt pressured to make a purchase. More

by Darla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Riley, Don't have names for the others
Sep 25, 2025 -

Germain Hyundai responded

Hi Darla, we're pleased to hear that our team made you feel comfortable at Germain Hyundai. Thank you for choosing us!

September 25, 2025

Germain is good Dealer ship . I recommend to go to get your car . They keep the appointment they give heads up to make sure to get car you’re looking for. More

by Amuxumad7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
Sep 26, 2025 -

Germain Hyundai responded

Thank you for the recommendation! We're glad you had a positive experience with our team. Hope to see you again at Germain Hyundai!

September 21, 2025

Waiting long time. my car didn’t get wash.asked for rotate the tires and that not happened .not sire why my car seems not comfortable after the service More

by devontry
Recommend Dealer
No
Employees Worked With
Ot
Sep 22, 2025 -

Germain Hyundai responded

We apologize for the long wait and any inconvenience caused. It's concerning to hear that your car wash and tire rotation weren't completed as expected. We'd like to understand more about what happened so we can make things right for you. Please give us a call when you have a moment. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

September 13, 2025

John and the whole team always go above and beyond. From the moment you pull in you are greeted with a smile and great attitude. More

by gfugitt11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker
Sep 15, 2025 -

Germain Hyundai responded

Thank you for being a loyal Germain Hyundai customer. We will be sure to pass your kind words along to John and the rest of the team! Have a great day!

September 05, 2025

Shopping at Germain Hyundai was the best experience I've had at any car dealership. Our Salesperson Junaid was knowledgeable, friendly, patient, and took time to understand our needs and worked closely with More

by Sparrow McClane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junaid Zaib, Craig Imler
Sep 08, 2025 -

Germain Hyundai responded

Sparrow, it's awesome to hear Junaid and Ricky provided a top-notch experience, making the process smooth and enjoyable! Your recommendation means a lot, and we’ll be here for you anytime at Germain Hyundai! Enjoy your new ride!

August 28, 2025

Rich Highley was great to work with, he was very patient with my wife who had no idea what she wanted to buy. And followed up after the sale. More

by tombiddle17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Highley
Aug 28, 2025 -

Germain Hyundai responded

Your feedback brought a smile to our faces! We're so glad Rich provided excellent support at Germain Hyundai, both during and after the purchase. We wish you and your wife many safe and happy miles ahead!

August 22, 2025

Germain hyundai made the car buying process less stressful. I especially liked that the finance officer came out to us, instead of me having to go into that office. I will purchase from them again More

by cae68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 25, 2025 -

Germain Hyundai responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed our streamlined process and we hope to welcome you back to Germain Hyundai in the future.

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