Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Germain Honda of Surprise - Service Center
Surprise, AZ
343 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
343 Reviews of Germain Honda of Surprise - Service Center
Sort by
January 13, 2025
Mr. Nate Garcia provided excellent customer service by ensuring all needed maintenance was completed on my vehicle within an acceptable time period. ensuring all needed maintenance was completed on my vehicle within an acceptable time period. More
by chizzcorp
Verified CustomerEmployees Worked With
January 13, 2025
Robert Solis was very friendly I am very satisfied with his performance Thank you Grace his performance Thank you Grace More
by graceliz88
Employees Worked With
January 13, 2025
Alfredo was great always provides amazing service! I would recommend him to all of my friends. I would recommend him to all of my friends. More
by p93gawlik
January 12, 2025
Came in without an appointment. They were able to work me in and provided a comfortable and pleasing waiting area. As always it was a pleasure working with Alfredo. They were able to work me in and provided a comfortable and pleasing waiting area. As always it was a pleasure working with Alfredo. More
by jrowen4853
Employees Worked With
January 10, 2025
Honda was busy on safety recalls on the 24' Civic models, and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! More
by Jeremy
Employees Worked With
January 10, 2025
Good service will be back again thanks again my service guy was great to deal with guy was great to deal with More
by beachwalker315
Employees Worked With
January 10, 2025
Very nice folks and comfortable, impressive customer waiting area. Only negative was long wait for routine vehicle service to get finished. I was warned at arrival that it could be 1.5 hours, it took waiting area. Only negative was long wait for routine vehicle service to get finished. I was warned at arrival that it could be 1.5 hours, it took over 2 hours. Maybe should re-evaluate how they’re managing their appointments system. More
by harold.tilstra
Employees Worked With
January 10, 2025
They really did a great job. Very professional dealership. Got the CRV recall done with in hours. Very professional dealership. Got the CRV recall done with in hours. More
by rosscomn
Employees Worked With
January 09, 2025
They really did a great job and in half the time expected. Shout out to Robert and Jay! Thanks! expected. Shout out to Robert and Jay! Thanks! More
by hope4now
Employees Worked With
January 08, 2025
Robert is very knowledgeable about what my vehicle needs and when it needs to be serviced. and when it needs to be serviced. More
by rierieaz
Employees Worked With
