Germain Honda of Surprise - Service Center

Very helpful. Alfredo helped me understand what was needed for my van. I highly recommend this place. Alfredo helped me understand what was needed for my van. I highly recommend this place. More

Victor was able to work with me with the issue on my 2024 Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. More

Service experience was Outstanding! Service advisor Nathan was exceptionally professional and responsive during my service. He notified me upon completion and answered my questions re Service advisor Nathan was exceptionally professional and responsive during my service. He notified me upon completion and answered my questions regarding the service completed. Vehicle was washed and service documents provided on work completed. Overall the entire process was the Best I have experienced with dealership service. Thank you and Well Done. More

Al was great with my service and definitely be going back to him with my vehicle. to him with my vehicle. More

Nathan has been great! He has always been professional and looking out for the customer. He is a great asset to your service team. He has always been professional and looking out for the customer. He is a great asset to your service team. More

Had an awesome experience buying my CRV at Germain Honda. There was no pressure and my salesman Cesar was patient and had everything ready for me. It was great to buy a car and be out within 2 hours. Very There was no pressure and my salesman Cesar was patient and had everything ready for me. It was great to buy a car and be out within 2 hours. Very happy with my buying experience. More

Nathan in service department has helped me for years and he is great! Personable and professional. he is great! Personable and professional. More

Much better service this time. Andree, explained everything to me. We will be back. Thank you! Andree, explained everything to me. We will be back. Thank you! More

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I appreciate Andre staying late so I could get the loaner car. The way he explained what was going on put me at ease. If I hear of anyone needing work I would definitely recommend him car. The way he explained what was going on put me at ease. If I hear of anyone needing work I would definitely recommend him More