Germain Honda of Surprise - Service Center

Oil change Polite and helpful as well as quick. Helpful regarding a small chip on the hood of the car. Technician applied paint to repair and showed me how to Polite and helpful as well as quick. Helpful regarding a small chip on the hood of the car. Technician applied paint to repair and showed me how to apply in the future. More

Awesome Service Friendly service writer, clean shop, punctual...Awesome Exp. Service writer helpful, punctual..will return. Our first experience with the Surprise H Friendly service writer, clean shop, punctual...Awesome Exp. Service writer helpful, punctual..will return. Our first experience with the Surprise Honda. Very satisfied with the service. More

Great Service Service consultant took extra time to explain phone hookup and other details as this car was used, but new to me.. Very good customer service! Service consultant took extra time to explain phone hookup and other details as this car was used, but new to me.. Very good customer service! More

Excellent service, will go the extra mile to find the problem and fix it. Current updates for services provided that day. Friendly Staff and Customer Service. problem and fix it. Current updates for services provided that day. Friendly Staff and Customer Service. More

Oil and filter change Very quick! Of course, I was there at 7:00 a.m. so I doubt anyone was ahead of me. The service was complete and I was on my way about 45 minutes aft Very quick! Of course, I was there at 7:00 a.m. so I doubt anyone was ahead of me. The service was complete and I was on my way about 45 minutes after my 7:00 appointment time, and that included a complimentary car wash. Thanks! More

Excellent Advisor I have dealt with David McKee for several years, a responsible representative and always ready to assist me. Since he moved from another dealer I sta I have dealt with David McKee for several years, a responsible representative and always ready to assist me. Since he moved from another dealer I started using the Surprise Honda More

Regular service on my wife's Accord First rate experience from start to finish. I made an appointment a few days before and brought the car in early in the morning on the day of the appo First rate experience from start to finish. I made an appointment a few days before and brought the car in early in the morning on the day of the appointment. They got right on it and finished the work on time. More

Outstanding Service Went in for an oil change and had a great experience. Everyone is exceptionally nice and provide outstanding service. Will continue to use them for se Went in for an oil change and had a great experience. Everyone is exceptionally nice and provide outstanding service. Will continue to use them for services and recommend them to family and friends. More

FINALLY A "HONEST DEALERSHIP"! It is very refreshing to find a dealership as Surprise Honda who tells you the TRUTH. I have purchased vehicles from another Honda dealership from on It is very refreshing to find a dealership as Surprise Honda who tells you the TRUTH. I have purchased vehicles from another Honda dealership from on Bell Rd in Peoria and have told BS to sell a car to having repairs done that didn't need to...here at Surprise Honda that doesn't happen...I purchased a new Odyssey back in October, was given the facts up front, no BS from the sales rep nor from the finance department, they where all straight forward. I also had dealings with there service department to have my Civic as well as the Odyssey serviced..."OUTSTANDING" they explain everything, also give you options if available and they also understand that we all aren't all loaded with money. Most of all, they care about you! To all the Surprise Honda employees, "THANK YOU"! We will and have been back! I tell everyone I can about Surprise Honda! More

Great service! Everyone was very friendly, helpful, and quick service with good results! I will definitely be coming back to this dealership, not only for the reaso Everyone was very friendly, helpful, and quick service with good results! I will definitely be coming back to this dealership, not only for the reasons given, but also closer to to where I live. More