Germain Honda of Surprise - Service Center

I am very pleased with the service provided by Germain Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellen Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellence. The facilities were clean and comfortable. It was an all around pleasant experience. More

first visit and all was great. Nice people, good service work, price was fine, all was very good... will be back. George was very nice and explained everything very well. Thank Nice people, good service work, price was fine, all was very good... will be back. George was very nice and explained everything very well. Thanks for the free car wash. More

George was very thorough with me very polite and appreciate him and the work he did for me appreciate him and the work he did for me More

George was professional, knowledgeable, helpful and kind. I couldn't ask for better service and I never felt rushed. All my needs were addressed even if they weren't scheduled. From Liz in parts to George to I couldn't ask for better service and I never felt rushed. All my needs were addressed even if they weren't scheduled. From Liz in parts to George to the manager, I rate them all at 10 stars and will be back whenever I need advice or help with my CRV! More

They were very friendly and service was done in a timely manner. Plus they added addition of a free car wash has always nice. manner. Plus they added addition of a free car wash has always nice. More

I really appreciated being greeted by Maria. She listened to my requests and answered all my questions. She let me know approximately how long my wait would be, which I appreciated. She also pro She listened to my requests and answered all my questions. She let me know approximately how long my wait would be, which I appreciated. She also provided me with a maintenance schedule that I had requested. She also followed up by phone after my visit in case I had any additional questions. My experience overall was very good. More

Pleasant and spacious waiting area. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. More

Excellent and speedy service. Please don’t make me write a word minimum, I don’t like it. Please don’t make me write a word minimum, I don’t like it. More

The staff was friendly and the team provided great service. I will be coming back to this Honda. service. I will be coming back to this Honda. More

George and techs do a fantastic job with my car. I appreciate the great customer service. They don’t try to upsell you either. Thank you. I appreciate the great customer service. They don’t try to upsell you either. Thank you. More