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Germain Honda of Surprise - Service Center

Surprise, AZ

4.7
287 Reviews

288 Reviews of Germain Honda of Surprise - Service Center

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April 24, 2021

David McKee is an asset to Surprise Honda! He really cares about customer satisfaction. He is professional, knowledgeable, efficient & detail oriented. He explained the necessary services that my Honda More

by Loraine59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McKee
April 21, 2021

Surprise Honda is wonderful. It is efficient, it’s staff pleasant and knowledgeable. They tell you what to expect and before the service is over, they tell you what they’ve found, if anything, and the price More

by gagasue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan, Rob Facundo
April 18, 2021

As our service advisor David McKee is knowledgeable, professional, kind, treats his clients with respect and a smile! Service is prompt and complete, no service is done without our knowledge nor is any More

by bob.renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McKee
April 14, 2021

I always deal with David McKee as I followed him to your place as he knowledgable respectful and does what he says he will I will continue to come to you place as long as he can be my repr. Thanks More

by woodwhackers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David MdKee
March 18, 2021

Al Bustamante is a pleasure to work with. His depth of automotive knowledge is the reason I continue to do business with your dealership. Thanks! More

by lgatza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Bustamante
March 12, 2021

Recently Levi Sainz (Service Advisor) contacted me promptly to make a service appointment; met me at the door; and monitored the progress on my vehicle to ensure it was ready as promised. I've always More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Sainz
March 09, 2021

The service department is very good for your Honda or Acura. They have competitive prices for parts and services. Al and Levi will take care of you. The waiting area is comfortable. More

by ZakkisGod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, Levi
March 03, 2021

In for recall, mentioned front alert sensors left/right In for recall, mentioned front alert sensors left/right active when nothing is happening. 30 minutes took 2 hours. Still broke... sensor activated tw More

by wa7dgw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know service writers name
February 26, 2021

Mike Tormollan is the best. Very conscientious and he obviously enjoys his job! He went the extra mile for me. And a bonus: The car was clean and shiny. More

by mhiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tormollan
February 26, 2021

David McKee is my service advisor and has been for a very long time. He is always very kind and compassionate. He never tries to up sale anything and will work with you all the time. He has become a friend More

by reevesvickil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Facundo
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