Germain Honda of Surprise - Service Center
Surprise, AZ
288 Reviews of Germain Honda of Surprise - Service Center
David McKee is an asset to Surprise Honda! He really cares about customer satisfaction. He is professional, knowledgeable, efficient & detail oriented. He explained the necessary services that my Honda cares about customer satisfaction. He is professional, knowledgeable, efficient & detail oriented. He explained the necessary services that my Honda needed. I always have received excellent service at Surprise Honda! More
Surprise Honda is wonderful. It is efficient, it’s staff pleasant and knowledgeable. They tell you what to expect and before the service is over, they tell you what they’ve found, if anything, and the price pleasant and knowledgeable. They tell you what to expect and before the service is over, they tell you what they’ve found, if anything, and the price for fixing. I am very happy with the exemplary service here. More
As our service advisor David McKee is knowledgeable, professional, kind, treats his clients with respect and a smile! Service is prompt and complete, no service is done without our knowledge nor is any professional, kind, treats his clients with respect and a smile! Service is prompt and complete, no service is done without our knowledge nor is any service done that does not need to be done. David is an asset to Surprise Honda. More
I always deal with David McKee as I followed him to your place as he knowledgable respectful and does what he says he will I will continue to come to you place as long as he can be my repr. Thanks place as he knowledgable respectful and does what he says he will I will continue to come to you place as long as he can be my repr. Thanks More
Al Bustamante is a pleasure to work with. His depth of automotive knowledge is the reason I continue to do business with your dealership. Thanks! automotive knowledge is the reason I continue to do business with your dealership. Thanks! More
Recently Levi Sainz (Service Advisor) contacted me promptly to make a service appointment; met me at the door; and monitored the progress on my vehicle to ensure it was ready as promised. I've always promptly to make a service appointment; met me at the door; and monitored the progress on my vehicle to ensure it was ready as promised. I've always received good customer service at Surprise Honda and highly recommend them. More
The service department is very good for your Honda or Acura. They have competitive prices for parts and services. Al and Levi will take care of you. The waiting area is comfortable. Acura. They have competitive prices for parts and services. Al and Levi will take care of you. The waiting area is comfortable. More
In for recall, mentioned front alert sensors left/right In for recall, mentioned front alert sensors left/right active when nothing is happening. 30 minutes took 2 hours. Still broke... sensor activated tw In for recall, mentioned front alert sensors left/right active when nothing is happening. 30 minutes took 2 hours. Still broke... sensor activated twice on the way home. More
Mike Tormollan is the best. Very conscientious and he obviously enjoys his job! He went the extra mile for me. And a bonus: The car was clean and shiny. obviously enjoys his job! He went the extra mile for me. And a bonus: The car was clean and shiny. More
David McKee is my service advisor and has been for a very long time. He is always very kind and compassionate. He never tries to up sale anything and will work with you all the time. He has become a friend long time. He is always very kind and compassionate. He never tries to up sale anything and will work with you all the time. He has become a friend as well as my favorite Service Advisor. I think the best Surprise Honda has. More