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Germain Honda of Surprise - Service Center

Surprise, AZ

4.7
350 Reviews
Call Service Center (602) 780-3495

350 Reviews of Germain Honda of Surprise - Service Center

Sort by
October 28, 2024

They always are fast and easy and take good care of me! Love this dealer! More

by taytay.ann93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Morales, Matt Thorpe
Report | Print
Oct 29, 2024 -

Germain Honda of Surprise responded

Your continued business and kind words are greatly appreciated. We look forward to ensuring your complete satisfaction going forward. Best Regards, Sassha Motz General Manager

October 27, 2024

Was greeted by an employee shortly after I drove up. Offered a free car wash. More

by diannebadams45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Report | Print
Oct 28, 2024 -

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with our team. See you next time. Best Regards, Sassha Motz General Manager

October 27, 2024

If I rate my experience with five stars, why do I need to write a review? More

by tedebenn
Recommend Dealer
Yes
Employees Worked With
Victor Morales
Report | Print
Oct 28, 2024 -

Germain Honda of Surprise responded

Thank you for rating your service experience and for choosing Germain. Best Regards, Sassha Motz General Manager

October 27, 2024

Andre explained everything that needed done now and what could be done at a later date. More

by frankboyle14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Report | Print
Oct 28, 2024 -

Germain Honda of Surprise responded

Thank you for leaving Andree this positive feedback. We work hard to ensure our guests receive honest and transparent service. Keeping you and your vehicles best interest at heart and safely on the road. Best Regards, Sassha Motz General Manager

October 27, 2024

Was a very easy buying process. Never felt rushed. Finance and seller both very friendly. More

by Donovanmgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Germain Honda of Surprise responded

Our goal is to ensure your complete satisfaction and we are thrilled our team achieved exactly that. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

October 25, 2024

Nathan Garcia was very professional and reviewed the Service checklist and vehicle condition with me. We bought our current Odyssey @ Germain Honda because of how well Nathan treated us in servicing 20 More

by tanhils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Germain Honda of Surprise responded

Thank you for sharing your positive experience with Nate. We are thrilled to know that Nate has earned your trust and continues to ensure your complete satisfaction. See you next time. Best Regards, Sassha Motz General Manager

October 23, 2024

Victor was great, he was friendly and explained everything. The service was fast, I didn't have to wait very long. More

by michael.s.bostwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
Report | Print
Oct 24, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that Victor ensured you and your Honda were a top priority and were thoroughly taken care of. See you next time. Best Regards, Sassha Motz General Manager

October 22, 2024

Very speedy oil change and victor was very helpful with getting me what I need More

by hannahkasheta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
Report | Print
Oct 22, 2024 -

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience. See you next time. Best Regards, Sassha Motz General Manager

October 21, 2024

Excellent service from Alfredo! ! I’am at Germain Honda because of him.. Give him a raise!! More

by tvlbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Germain Honda of Surprise responded

We are overjoyed to know that Alfredo continues to take great care of you. We are fortunate to have him on our team of professionals taking wonderful care of our valued guests. Best Regards, Sassha Motz General Manager

October 21, 2024

Service is always good when I go to Germain Honda. They treat my car like it’s one of theirs. More

by keiontaebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Germain Honda of Surprise responded

Ensuring a quality service visit for all is our priority. Thank you for sharing your experience. Best Regards, Sassha Motz General Manager

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