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Germain Honda of Surprise - Service Center
Surprise, AZ
349 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
349 Reviews of Germain Honda of Surprise - Service Center
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October 30, 2024
Super friendly and processional great staff, take both vehicles in any time service is needed. vehicles in any time service is needed. More
by jamesjas01
Verified Customer
October 30, 2024
Nate is one of the service guys I have ever met. His customer service is impeccable. The Honda service center is great from the check in until I leave. Everyone is so friendly. His customer service is impeccable. The Honda service center is great from the check in until I leave. Everyone is so friendly. More
by gshea_hord
Employees Worked With
October 30, 2024
Everyone was a lot of fun to work with! ! Robert and David got my new truck in as soon as possible and got it repaired quicky!! They keep me abreast of how things were going!! They just n ! Robert and David got my new truck in as soon as possible and got it repaired quicky!! They keep me abreast of how things were going!! They just needed donuts there!! More
by drmurray1949
Employees Worked With
Other Employees :
Victor Morales, Matt Thorpe, Andree Khaziran
October 29, 2024
The people are always polite and professional. The dealership is always clean. Great service department. The dealership is always clean. Great service department. More
by pestguy77
Employees Worked With
October 29, 2024
Excellent communication starting with service advisor to service manager. They both worked on resolving a problem with my Honda Pilot. Professional and knowledgeable.. will continue utilizing this dealers service manager. They both worked on resolving a problem with my Honda Pilot. Professional and knowledgeable.. will continue utilizing this dealership for future services. More
by debrobs13
Employees Worked With
Matt Thorpe
October 28, 2024
They always are fast and easy and take good care of me! Love this dealer! Love this dealer! More
by taytay.ann93
October 28, 2024
We received a quote/price upon drop off but once we arrived to pick up the car, the cost was $10+ more than the stated price, for "misc" fees. In addition, the vehicle was supposed to be washed but it arrived to pick up the car, the cost was $10+ more than the stated price, for "misc" fees. In addition, the vehicle was supposed to be washed but it was not. The service adviser was cordial but generally, it seems underhanded and deceitful to state a price for an oil change, oil filter, and car wash and then not wash the car AND tack on an additional $10 in fees that should have just been included in the price that was quoted. More
by arogut
Employees Worked With
October 28, 2024
Quick, clean, polite, enjoyed my service visit. Al is always so great. I have always enjoyed working with him on our family's car needs. Al is always so great. I have always enjoyed working with him on our family's car needs. More
by baylorsmom09
Employees Worked With
October 28, 2024
Andre has been my service advisor since I bought my car. He is very, very honest and professional. He gives me good information and good advice and I trust him implicitly He is very, very honest and professional. He gives me good information and good advice and I trust him implicitly More
by lindamarie1411
Employees Worked With
Andree Khaziran
