Germain Honda of Surprise - Service Center

Everyone was courteous and professional. Work on vehicle was done in a timely manner. Waiting area was spotless. Work on vehicle was done in a timely manner. Waiting area was spotless. More

The speed of completion for services is much too slow (2 1/2 hrs for an oil change} 1/2 hrs for an oil change} More

The BEST Dealership around. The Service manager David Phenomenal. Al the service advisor the best around. Always helping you and communicates everything to you!!! The Service manager David Phenomenal. Al the service advisor the best around. Always helping you and communicates everything to you!!! More

I have always had great service every time I needed it. People are friendly & professionals. People are friendly & professionals. More

I was in and out no problem very friendly customer service it went great thank you service it went great thank you More

I made an appointment from your website! That was on a Thursday for Monday! I went in but they had no record! So I rescheduled an appointment for Wednesday. I brought my Honda in was met out That was on a Thursday for Monday! I went in but they had no record! So I rescheduled an appointment for Wednesday. I brought my Honda in was met outside by a service writer. He was very personable! I asked for a ride home since it would take 4 hours. He ordered a Lyft for me! My car was in for recall repair! It was done in 3 hours! Excellent customer service but problem with their appointment booking on their app! I still gave a 5 stars for how I was treated and customer service! Well done! Great experience!! More

Germain Honda always provides great service and is always flexible to fit you in schedule. flexible to fit you in schedule. More

Very helpful and knowledgeable. Has good personalty and polite. Would definitely ask for him in the future. Has good personalty and polite. Would definitely ask for him in the future. More

This is the worst Honda sales, service & parts department in the valley. I drive 10-15 miles simply to avoid this store altogether in the valley. I drive 10-15 miles simply to avoid this store altogether More

The sevice of my honda was great. On time and met my expectations. The sevice center was very thorough and explained what needed to be addressed in the future. On time and met my expectations. The sevice center was very thorough and explained what needed to be addressed in the future. More