Germain Honda of Surprise - Service Center

Great service and so happy I came here. They give you so much peace of mind and are professional and knowledgeable about explaining things with your car, and texting and communicating recor They give you so much peace of mind and are professional and knowledgeable about explaining things with your car, and texting and communicating records. More

I had an excellent experience working with Robert, my service advisor. He was professional, knowledgeable and very friendly throughout the entire process. Robert took the time to explain everything clear service advisor. He was professional, knowledgeable and very friendly throughout the entire process. Robert took the time to explain everything clearly, answered all of my questions and kept me updated while my vehicle was being serviced. I appreciated his honesty and the way he made sure I felt comfortable with every decision. More

We went in for a/c not properly working. We left with the a/c not properly working but a $4300 bill. We literally took our car in 3 or 4 different times for the same issue, a/c not blowing c We left with the a/c not properly working but a $4300 bill. We literally took our car in 3 or 4 different times for the same issue, a/c not blowing cold air. Took it to the “experts” but the technicians are theorists at best… without properly diagnosing the issue. Pretty disappointed in the service received for the price. The service department rep was a good dude though🤷🏻‍♂️ More

A most stellar experience ~ friendly, comfortable, & super speedy. I really could not have asked for better. I may switch dealerships to use Germain on a permanent basis! super speedy. I really could not have asked for better. I may switch dealerships to use Germain on a permanent basis! More

Just moved to Surprise. Kevin Proo did a fantastic job for us. We will be back. Kevin Proo did a fantastic job for us. We will be back. More

Very friendly, did call me back regarding the servicing to check with me how is the car. to check with me how is the car. More

We were told 1,5 hours for the maintenance and it was complete within that timeline. Great Customer Service complete within that timeline. Great Customer Service More

Nice experience. Thought the prices on some of the services were high so I didn’t elect to have it done there Thought the prices on some of the services were high so I didn’t elect to have it done there More

I had an outstanding experience at Germain Honda of Surprise! From the moment I walked in, I was greeted warmly and treated with professionalism and genuine care. The entire team went above and beyond Surprise! From the moment I walked in, I was greeted warmly and treated with professionalism and genuine care. The entire team went above and beyond to make the process smooth, stress-free, and easy. More

I had an amazing experience at Germain Honda of Surprise thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindnes thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindness, professionalism, and efficiency. He kept me updated every step of the way, quickly arranged a rental, and had my AC repaired in no time. As a military member, I truly appreciate how their excellent service allowed me to stay focused on my duties. Germain Honda of Surprise not only took great care of my car, but also of me as a customer. I highly recommend asking for Kevin if you need service—you’ll be in great hands! More