Germain Honda of Surprise - Service Center

Robert was professional and kept me informed. Great service advisor. Facility clean and comfortable. He made me feel like I was a valued customer. Great service advisor. Facility clean and comfortable. He made me feel like I was a valued customer. More

Nate is the best advisor I’ve work with. He is personable, knowledgeable and all-around respectful. Treated me like family and I truly appreciate it He is personable, knowledgeable and all-around respectful. Treated me like family and I truly appreciate it More

The service department at Germain Honda of Surprise is excellent! I've always received great service and found the staff to be very helpful. One employee in particular, Alfredo, has always been friendly, excellent! I've always received great service and found the staff to be very helpful. One employee in particular, Alfredo, has always been friendly, professional, and knowledgeable about what work is being performed. He always answers my questions and explains what service was performed, what services my car will need in the future, and when. More

All staff was great adressed the points of the van. They were communicative throughout the service and professional They were communicative throughout the service and professional More

Very kind and explained everything to me. I would definitely recommend him to any friends that use your dealership. I would definitely recommend him to any friends that use your dealership. More

It was a Great Experience & the Staff were very Professional. I would highly recommend Germain Honda to my friends and family when they get their New or Used Car. Professional. I would highly recommend Germain Honda to my friends and family when they get their New or Used Car. More

The check in was simple. Service was timely. Everything was convenient. Nat was, knowledgeable and friendly Service was timely. Everything was convenient. Nat was, knowledgeable and friendly More

Overall great customer service. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. More

I have always had excellent service at Germain Honda. This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time. This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time. More

Service department was thorough and found service that needed to be done on our older Passport. With the unplanned time to complete the service, George Haslerig arranged for a ride home and back. George d needed to be done on our older Passport. With the unplanned time to complete the service, George Haslerig arranged for a ride home and back. George did a great job. Technicians got the work done quickly. Have used Germain Honda for our service for several years. This reinforces why. More