Germain Honda of Surprise - Service Center

Your dealership is close to my house, but I wouldn’t come here if I didn’t like your service. I really like how your team is always ready to help and care about the service they provide. here if I didn’t like your service. I really like how your team is always ready to help and care about the service they provide. More

Robert Solis was professional, courteous and easy to talk to.. However, there is a disconnect between the technicians, service advisor and Carfax since service that was done during the prior week was recomme to.. However, there is a disconnect between the technicians, service advisor and Carfax since service that was done during the prior week was recommended. That work was apparent on the Carfax report. My wife would have followed the recommendation not knowing that I had it previously done. It is imperative that an honest review be conducted before recommending . I have no assurance that Germain technicians would not have duplicated the work. The service took a lot longer than expected but I'd rather have it done correctly than risking a hurried repair. Fortunately it was covered by a Service advisory. More

As someone new to Honda, I was so glad to meet Matt Thorpe and have him answer my questions. I look forward to scheduling future service appointments with him. Thorpe and have him answer my questions. I look forward to scheduling future service appointments with him. More

Nathan, my service advisor is top notch. Super professional. Very personable. Thorough. Patient. And he’s going to be a new, first time dad! I love this dealership. The location is perfect f Super professional. Very personable. Thorough. Patient. And he’s going to be a new, first time dad! I love this dealership. The location is perfect for me. They do an excellent job with service and much more. More

Fast friendly service from my guy Nathan. He's thorough and he provides details on what mylar needs. He's thorough and he provides details on what mylar needs. More

Very friendly and helpful staff, especially Devon, as he went above and beyond to help us to answer our questions and resolve a concern which he went the extra mile to resolve. went above and beyond to help us to answer our questions and resolve a concern which he went the extra mile to resolve. More

I have bought three vehicles at this site and they have been fair with all the dealings. The Service department has been good. been fair with all the dealings. The Service department has been good. More

Always very kind and concerned about my safety. They make a real effort to keep my car running as well as can be and that I will not have issues on the road. I am most grateful to this service te They make a real effort to keep my car running as well as can be and that I will not have issues on the road. I am most grateful to this service team for providing me with their best care. Al Bustamante has been my service person since day one and he has been honest and tries his best to alert me to future problems. He also always calls back! More

Friendly and fast service. Robert explained details and helped me understand what was wrong with my car. I feel the cost was fair Robert explained details and helped me understand what was wrong with my car. I feel the cost was fair More

Best customer service of any dealership I've been at! Just plain the best Honda to go to! Just plain the best Honda to go to! More