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Germain Honda of Surprise - Service Center
Surprise, AZ
343 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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343 Reviews of Germain Honda of Surprise - Service Center
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December 24, 2024
Not happy with decision to only provide (3) services in my (2) year ownership based on oil life %. There are many inspections that should have been performed. my (2) year ownership based on oil life %. There are many inspections that should have been performed. More
by desgmead
Verified CustomerEmployees Worked With
Victor Morales
December 24, 2024
It was easy to schedule an appointment for a convenient time and date for my Honda Accord. time and date for my Honda Accord. More
by kewhite22
Employees Worked With
December 24, 2024
Wrong post please forgive. The service was great that's why we choose a honda very professional at both here and peoria location keep up the phenomenal several guys god bless a The service was great that's why we choose a honda very professional at both here and peoria location keep up the phenomenal several guys god bless all More
by danfy63461
Employees Worked With
December 23, 2024
Always recieve good service from your dealership. This time I also used the parts department and as Always the young lady is professional and pleasant to speak with. This time I also used the parts department and as Always the young lady is professional and pleasant to speak with. More
by HRDAHMEN86
Employees Worked With
December 21, 2024
My car still smells like gas one week after having it serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor should I have to. Service person Robert Solis was cordial but he walked away as I was checking in my car with him. I would prefer his full attention at check in before he went to talk to another employee about something else. Later, as I stood behind another person to pay for my service, he walked away again when he was done with her leaving me standing at his counter and only returned after another service guy grabbed my service sheet from his counter to check me out. Again, I would prefer his full attention at both check in and check out, as Levi Sainz used to do. More
by bjp8521
Employees Worked With
December 20, 2024
Great customer service kept in contact the whole time while I was waiting on service to be completed while I was waiting on service to be completed More
by Daviddealba61
Employees Worked With
Other Employees :
Victor Morales, Andree Khaziran
December 20, 2024
All are friendly and cooperative. Techs explained the workings of my vehicle and sales were available to discuss new car. Techs explained the workings of my vehicle and sales were available to discuss new car. More
by joshjudo4
Employees Worked With
December 20, 2024
Always have a great experience working with Robert. Highly recommend him for helping with your service needs. Highly recommend him for helping with your service needs. More
by sarah.hellenbrand
Employees Worked With
December 19, 2024
Great service as always. Team is accommodating, professional, honest and friendly. I will come back here again. Team is accommodating, professional, honest and friendly. I will come back here again. More
by Notmyrealname
Employees Worked With
