Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Germain Honda of Surprise - Service Center
Surprise, AZ
223 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
223 Reviews of Germain Honda of Surprise - Service Center
Sort by
October 28, 2024
We received a quote/price upon drop off but once we arrived to pick up the car, the cost was $10+ more than the stated price, for "misc" fees. In addition, the vehicle was supposed to be washed but it arrived to pick up the car, the cost was $10+ more than the stated price, for "misc" fees. In addition, the vehicle was supposed to be washed but it was not. The service adviser was cordial but generally, it seems underhanded and deceitful to state a price for an oil change, oil filter, and car wash and then not wash the car AND tack on an additional $10 in fees that should have just been included in the price that was quoted. More
by arogut
Verified CustomerEmployees Worked With
October 28, 2024
Quick, clean, polite, enjoyed my service visit. Al is always so great. I have always enjoyed working with him on our family's car needs. Al is always so great. I have always enjoyed working with him on our family's car needs. More
by baylorsmom09
Employees Worked With
October 28, 2024
Andre has been my service advisor since I bought my car. He is very, very honest and professional. He gives me good information and good advice and I trust him implicitly He is very, very honest and professional. He gives me good information and good advice and I trust him implicitly More
by lindamarie1411
Employees Worked With
October 28, 2024
They always are fast and easy and take good care of me! Love this dealer! Love this dealer! More
by taytay.ann93
October 27, 2024
Was greeted by an employee shortly after I drove up. Offered a free car wash. Offered a free car wash. More
by diannebadams45
Employees Worked With
October 27, 2024
If I rate my experience with five stars, why do I need to write a review? write a review? More
by tedebenn
Employees Worked With
October 27, 2024
Andre explained everything that needed done now and what could be done at a later date. could be done at a later date. More
by frankboyle14
Employees Worked With
October 27, 2024
Was a very easy buying process. Never felt rushed. Finance and seller both very friendly. Never felt rushed. Finance and seller both very friendly. More
by Donovanmgraham
October 25, 2024
Nathan Garcia was very professional and reviewed the Service checklist and vehicle condition with me. We bought our current Odyssey @ Germain Honda because of how well Nathan treated us in servicing 20 Service checklist and vehicle condition with me. We bought our current Odyssey @ Germain Honda because of how well Nathan treated us in servicing 2013 Odyssey in 2023. More
by tanhils
Employees Worked With
October 23, 2024
Victor was great, he was friendly and explained everything. The service was fast, I didn't have to wait very long. everything. The service was fast, I didn't have to wait very long. More
by michael.s.bostwick
Employees Worked With
