Germain Honda of Surprise - Service Center

I don't normally comment on purchases I've made but Jacob & the staff at Germain made our purchase VERY Pleasent. & the staff at Germain made our purchase VERY Pleasent. More

They gave good, prompt service. They had to keep the car overnight to get a part but they arranged for a ride home and then a ride back the next day. Thoughtful policy and people. They had to keep the car overnight to get a part but they arranged for a ride home and then a ride back the next day. Thoughtful policy and people. More

Service dept is great and very dependable, hats off to David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David and Alfredo in the Service department are outstanding! More

BEST customer service in the Valley. Plus very knowledgeable service technicians. Very clean customer lounge. Plus very knowledgeable service technicians. Very clean customer lounge. More

Always pleasant and explain everything and every question patiently. Also, so nice to have a cup of coffee available! patiently. Also, so nice to have a cup of coffee available! More

The Service on my recall was right on time took less time than I was quoted and really enjoyed the golf simulator and putting green while I waited. All employees were very Pleasant Love Germain Honda. time than I was quoted and really enjoyed the golf simulator and putting green while I waited. All employees were very Pleasant Love Germain Honda. More

The gentleman that helped us in the service department was very nice. Also, a great surprise when they washed our car when they were done with the service. was very nice. Also, a great surprise when they washed our car when they were done with the service. More

Great caring people work there! !!!! This includes everyone we come in contact with from the maintenance people to the General Manager. !!!! This includes everyone we come in contact with from the maintenance people to the General Manager. More

George explained what was taking place with the recall fix and was able to do my oil change and tire rotation at the same time. Work was completed at the said time and drove away with a clean car! Ask for fix and was able to do my oil change and tire rotation at the same time. Work was completed at the said time and drove away with a clean car! Ask for George, you won’t be disappointed! More

I was treated so well there As always Robert did a wonderful job I will. Continue to come back Great customer service thank you again . wonderful job I will. Continue to come back Great customer service thank you again . More