Germain Honda of Surprise - Service Center
Surprise, AZ
343 Reviews of Germain Honda of Surprise - Service Center
They were fast , friendly, and sincere. I love going for my service on my vehicle,’s I love going for my service on my vehicle,’s More
Honda was very very busy with recalls. But, Robert was so kind to squeeze me in for my dead battery. Thank you Robert! This why I stay with Honda. But, Robert was so kind to squeeze me in for my dead battery. Thank you Robert! This why I stay with Honda. More
They serviced my vehicle in a timely manner and applied a discount to my total. discount to my total. More
My Honda accord 2019 car was called in for a recall from Honda. I booked an appointment and arrived on time. When waiting in the car the associates helped 2 people behind me first because they got out of th Honda. I booked an appointment and arrived on time. When waiting in the car the associates helped 2 people behind me first because they got out of their cars and complained when only waiting 5 minutes. 20 minutes went by and when I asked for help the gentleman told me go in and get help. I walked in waited then finally was acknowledged. I dropped off at 12 and when they were getting ready to close I called to see what was going on, they stated oh your car has been done and I finally went to go get my car. The service is horrible stay away unless you have to go in. More
Love how much information i was given so i could see what was fixed on my honda. Nathan was laidback kind and professional was fixed on my honda. Nathan was laidback kind and professional More
Recent service was very good. Previous appt was very disappointing as I was told cancelled upon arrival due to no parts.. Previous appt was very disappointing as I was told cancelled upon arrival due to no parts.. More
Nathan was extremely patient with me trying to have my car serviced from work. He was willing to wait for me to get off work. car serviced from work. He was willing to wait for me to get off work. More
Germaine Honda is a great dealership with a geat service team, Nate in the service department is awesome and knowledgeable. team, Nate in the service department is awesome and knowledgeable. More
I had work done to address emissions issues that I thought was gonna cost me, but Germain backed up previous work and replaced my plugs and took care of everything - no charge. That never seems to ha thought was gonna cost me, but Germain backed up previous work and replaced my plugs and took care of everything - no charge. That never seems to happen these days... good to know there is a company that can be trusted when it comes to automotive issues. More
The parts service people are always helpful in getting the requested items. I will continue to return and support these good people. the requested items. I will continue to return and support these good people. More