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Germain Honda of Surprise - Service Center

Surprise, AZ

4.8
631 Reviews

631 Reviews of Germain Honda of Surprise - Service Center

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July 14, 2025

Service was great did take a bit long. Now I am having an issue with the front end after the tire rotation. When turning left have a horrible noise that I can't locate. Will need to get hi More

by dsaunders10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Please with my experience. Told me upfront they were busy and there would be a wait. Even so, was not bad. More

by srivera61
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

The service department was very timely in its service, and they covered all the details of the status of my car. More

by rhoffman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Ivan provided great service and was easy to work with. Ty Crews in Finance was also great. Have worked with Ty a number of times with different leases and a previous purchase. Also very helpful was Bra More

by wharala
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sassha Motz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Forbis
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEVIN PROO
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Kevin is amazing. He explained everything that needed to be done easily and completely. He's an engaging and friendly person also. I will be more than happy to work wi More

by divaramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN PROO
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

The place was clean, staff friendly and professional. I went in to service a vehicle. The service department was knowledgeable and answered all my questions. More

by mahzer34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Having a frozen display is frustrating, and I was very happy that the technician was able to duplicate the issue and work with Honda to resolve it More

by davebigelow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

I dealt with Kevin but he was great but he's not listed below. Your 15th word More

by rob@robwalter.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
July 10, 2025

Great service. They get you in and out quickly and even include a car wash. More

by downbythesea0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Thank you very much Miranda for helping me with my vehicle service. It was a pleasure talking to you and thanking you for being attentive and helping me on a short notice. More

by donsalinas72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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