Back

Germain Honda of Surprise - Service Center

Surprise, AZ

4.8
627 Reviews

627 Reviews of Germain Honda of Surprise - Service Center

Sort by
July 12, 2025

Kevin is amazing. He explained everything that needed to be done easily and completely. He's an engaging and friendly person also. I will be more than happy to work wi More

by divaramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN PROO
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

The place was clean, staff friendly and professional. I went in to service a vehicle. The service department was knowledgeable and answered all my questions. More

by mahzer34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Having a frozen display is frustrating, and I was very happy that the technician was able to duplicate the issue and work with Honda to resolve it More

by davebigelow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

I dealt with Kevin but he was great but he's not listed below. Your 15th word More

by rob@robwalter.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
July 10, 2025

Great service. They get you in and out quickly and even include a car wash. More

by downbythesea0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Thank you very much Miranda for helping me with my vehicle service. It was a pleasure talking to you and thanking you for being attentive and helping me on a short notice. More

by donsalinas72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Very friendly and helpful told him my concerns and was able to understand my concerns More

by lindanucc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN PROO
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Montana and Jacob were amazing! Thank you making purchasing a car not awful! 🤣 i appreciate you listening and hearing me, and taking the time to make the experience great. Ps I lov More

by MOMOFCSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales- Jacob
July 09, 2025

Enjoyed my initial meeting and working with Robert. He was thorough and professional. He took the time to review the work to be done and the results. More

by clc1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Robert Solis is an excellent service advisor. He only recommends the most important items that are necessary at the time to be fixed. Explains everything thoroughly. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...