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Germain Honda of Surprise - Service Center
Surprise, AZ
339 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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339 Reviews of Germain Honda of Surprise - Service Center
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February 22, 2025
Very kind and explained everything to me. I would definitely recommend him to any friends that use your dealership. I would definitely recommend him to any friends that use your dealership. More
by SJTMAIL2002
Verified CustomerEmployees Worked With
February 21, 2025
The check in was simple. Service was timely. Everything was convenient. Nat was, knowledgeable and friendly Service was timely. Everything was convenient. Nat was, knowledgeable and friendly More
by lufeeley
Employees Worked With
February 21, 2025
I have always had excellent service at Germain Honda. This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time. This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time. More
by nancyhuss1947
Employees Worked With
February 21, 2025
Overall great customer service. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. More
by joyce_henneman
Employees Worked With
February 20, 2025
Service department was thorough and found service that needed to be done on our older Passport. With the unplanned time to complete the service, George Haslerig arranged for a ride home and back. George d needed to be done on our older Passport. With the unplanned time to complete the service, George Haslerig arranged for a ride home and back. George did a great job. Technicians got the work done quickly. Have used Germain Honda for our service for several years. This reinforces why. More
by jsmidt56
Employees Worked With
February 19, 2025
I will definitely recommend Germain Honda. George was professional and kind, and Marco, who'd helped me when the alternator quit the night before practically in front of his house, helped me George was professional and kind, and Marco, who'd helped me when the alternator quit the night before practically in front of his house, helped me then and worked to get our car repaired in short order at Germain Honda. The showroom at Germain Honda appears spotless, so unlike car dealerships in decades past. If your car breaking down becomes a positive experience, as it did for me, count yourself lucky. Thanks to everyone at Germain Honda! More
by JANICE14218
February 18, 2025
Perfect experience from the service department. Got me in, and performed the needed service quicly, and properly. Got me in, and performed the needed service quicly, and properly. More
by lindabeagle1
Employees Worked With
February 17, 2025
Confirmed my suspension about the problem. Work on defining a schedule to perform future repairs. Work on defining a schedule to perform future repairs. More
by arth51.lewis
Employees Worked With
February 17, 2025
During my last visit at the Service Department, the team did an excellent job with resolving my small EVAP leak. did an excellent job with resolving my small EVAP leak. More
by rbrad15711
Employees Worked With
February 15, 2025
Easy in and out. Very professional and courteous. Alfredo was amazing. And extremely helpful. Definitely recommend this desker Very professional and courteous. Alfredo was amazing. And extremely helpful. Definitely recommend this desker More
by krransom
Employees Worked With
