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Germain Honda of Surprise - Service Center
Surprise, AZ
288 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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288 Reviews of Germain Honda of Surprise - Service Center
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January 21, 2025
Appointment was easy to make on line and Robert was helpful answering any questions that I had. Service was quick and as advertised. Mr. Solis made this a pleasant experience. helpful answering any questions that I had. Service was quick and as advertised. Mr. Solis made this a pleasant experience. More
by may271941
Verified CustomerEmployees Worked With
January 21, 2025
Al is always professional and helpful in understanding what is needed. Open communication and frequent contact regarding service what is needed. Open communication and frequent contact regarding service More
by Cadac
Employees Worked With
January 20, 2025
I have always had great service every time I needed it. People are friendly & professionals. People are friendly & professionals. More
by carol-compton
January 20, 2025
Everyone was courteous and professional. Work on vehicle was done in a timely manner. Waiting area was spotless. Work on vehicle was done in a timely manner. Waiting area was spotless. More
by jbeanz74
Employees Worked With
January 20, 2025
Andre is a wonderful service advisor. He goes over every step and gives you a timeframe. He goes over every step and gives you a timeframe. More
by jodycowen
Employees Worked With
January 20, 2025
The BEST Dealership around. The Service manager David Phenomenal. Al the service advisor the best around. Always helping you and communicates everything to you!!! The Service manager David Phenomenal. Al the service advisor the best around. Always helping you and communicates everything to you!!! More
by knece40
Employees Worked With
Other Employees :
Al, David Service manager
January 20, 2025
The speed of completion for services is much too slow (2 1/2 hrs for an oil change} 1/2 hrs for an oil change} More
by dmoake3
Employees Worked With
Other Employees :
Everyone was courtious and friendly.
January 18, 2025
I made an appointment from your website! That was on a Thursday for Monday! I went in but they had no record! So I rescheduled an appointment for Wednesday. I brought my Honda in was met out That was on a Thursday for Monday! I went in but they had no record! So I rescheduled an appointment for Wednesday. I brought my Honda in was met outside by a service writer. He was very personable! I asked for a ride home since it would take 4 hours. He ordered a Lyft for me! My car was in for recall repair! It was done in 3 hours! Excellent customer service but problem with their appointment booking on their app! I still gave a 5 stars for how I was treated and customer service! Well done! Great experience!! More
by jakim1055
Employees Worked With
Other Employees :
Service Mechanics! Analyzed the car for future repairs and the car was shining clean!
January 18, 2025
I was in and out no problem very friendly customer service it went great thank you service it went great thank you More
by Kreger450
Employees Worked With
