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Germain Honda of Naples - Service Center

Naples, FL

4.9
561 Reviews

561 Reviews of Germain Honda of Naples - Service Center

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May 23, 2024

Christian Marimon my service advisor did a great job and I was very happy with the service. Mr. Pitts was also outstanding and runs a great sevice dept. Thank you. Mark Richman More

by richmanmark65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Marimon was my service advisor.
May 24, 2024 -

Germain Honda of Naples responded

Thank you for sharing your feedback with us! Your kind words mean so much to us all. We are fortunate to have Christian on our team of professionals led by John. Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager

May 22, 2024

I purchased my car from Germain Honda of Naples and I returned to have my car’s oil change. More

by tomtedder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James P Walgreen
May 22, 2024 -

Germain Honda of Naples responded

Thank you for your sales and service business. Our team works hard to ensure every guest receives only the best in customer care. Best Regards, James Koser General Manager

May 22, 2024

Customer centric and accommodating. Good communications with minimal extraneous sales pitches. Hopefully, you are willing to negotiate on pricing More

by ggousse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Germain Honda of Naples responded

We appreciate your kind review. It is always in our best interest to be able to provide exceptional and extraordinary experience for you. Please come back and see us soon! Best Regards, James Koser General Manager

May 15, 2024

I am going to tell my friends and neighbors of the great service I received at this dealership in particular Mr James Walgreen Thank you More

by rave1955@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Walgreen, Andrew Calvert
May 15, 2024 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. Your business and kind recommendation mean so much to us all especially James who assisted you. Best Regards, James Koser General Manager

May 15, 2024

Edward Lee was by far the most amazing person to have the pleasure of dealing with. He was extremely knowledgeable and so helpful. I'll be back to see him. More

by allsmiles039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lee
May 15, 2024 -

Germain Honda of Naples responded

We're so pleased to have your trust and confidence in our service team. We wish you many more happy travels! Best Regards, James Koser General Manager

May 14, 2024

Buena atención, la actitud y servicio de josue quintanilla es excelente. Pero en tema de precios si esta algo elevado este concesionario. More

by Cesar Fino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
May 15, 2024 -

Germain Honda of Naples responded

Nuestro equipo está feliz de que Josué haya brindado una experiencia de calidad y gracias por sus comentarios. Lamentamos que nuestros precios no hayan cumplido con sus expectativas. Saludos, James Koser Gerente General

May 09, 2024

Josue Quintanilla fue un buen advisor te ño recomiendo si necesitas cual quier cosa les recomiendo a josue More

by Jj560889
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
May 10, 2024 -

Germain Honda of Naples responded

Gracias por elegir a Germain Honda de Nápoles para sus necesidades de servicio. Su negocio y la amable recomendación de Josué son muy apreciados. Saludos. James Koser Gerente General

May 09, 2024

David Doden was my concierge and he was excellent and provided me with excellent customer service. David kept me updated regarding the status of the oil and tire change. His future service recommendati More

by Larry R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Germain Honda of Naples responded

Hi Larry, thank you for your great feedback! Our team here at Germain Honda of Naples sets a high standard of excellent customer service and we're glad to hear your service experience reflected this! We look forward to your next visit! Take care! Best Regards, James Koser General Manager

May 08, 2024

Great service and knowledgeable customer service person, Christian Marimon. Took us on time and explained the process of using Honda Care. More

by shyoung15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Marimon
May 09, 2024 -

Germain Honda of Naples responded

Thank you for sharing your positive service experience with Christian and our team. Best Regards, James Koser General Manager

May 04, 2024

Very good service. The my service advisor, Albert, was extremely helpful and kind to me. More

by meljar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, Checo
May 06, 2024 -

Germain Honda of Naples responded

We appreciate your business and thank you for sharing your positive experience with Albert. Our team looks forward to seeing you next time. Best Regards, James Koser General Manager

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