Germain Honda of Naples - Service Center

Service department associate Tyler Smith at the service area at this Honda dealership has always been so pleasant to deal with! He is honest and professional and has always lived Tyler Smith at the service area at this Honda dealership has always been so pleasant to deal with! He is honest and professional and has always lived up to what he suggested needs done and in a timely manner. Please see Tyler is is fabulous More

GREAT SERVICE Germain Service Dept does a wonderful job. In particular, Tyler Smith is always pleasant to deal with and provides us with good advice on what servic Germain Service Dept does a wonderful job. In particular, Tyler Smith is always pleasant to deal with and provides us with good advice on what service is needed. More

gear shift Having received a notice of a problem with the button on the gear shift handle, I made appointment to have it serviced. Timing couldn't have been bet Having received a notice of a problem with the button on the gear shift handle, I made appointment to have it serviced. Timing couldn't have been better. O the way to the dealership, the handle piece broke off. Thanks for the great service in repairing it. More

Friendly and Courteous Service Tyler from service was very nice and handled my tire rotation and oil change in a timely manner. I used service coupon and price was reasonable. Tyler from service was very nice and handled my tire rotation and oil change in a timely manner. I used service coupon and price was reasonable. More

Happy Happy Happy This was my first time in to Germain Honda ..... It was the most inviting dealership I’ve been to in years .... I will be back !! This was my first time in to Germain Honda ..... It was the most inviting dealership I’ve been to in years .... I will be back !! More

Tyler Smith - service Working with Tyler Smith was a very positive experience. He was polite, patient, pleasant, knowledgeable and thorough. He Was a real joy to work with. Working with Tyler Smith was a very positive experience. He was polite, patient, pleasant, knowledgeable and thorough. He Was a real joy to work with. More

Exceptional Service I was pleased with every aspect of my service experience with Germaine Honda. My Service Advisor was excellent -- he was knowledgeable and kept me I was pleased with every aspect of my service experience with Germaine Honda. My Service Advisor was excellent -- he was knowledgeable and kept me updated as the work progressed. I was very comfortable working with him. More

Excellent!! Germain Honda provides excellent service every visit! The staff is great. I recommend them highly and will be a customer for life! Thank you very much Germain Honda provides excellent service every visit! The staff is great. I recommend them highly and will be a customer for life! Thank you very much. More

Great Service I want to thank Service Adviser David Doden and Technician Braulio de la Cruz for doing such a wonderful job. David signed me in and kept me appraise I want to thank Service Adviser David Doden and Technician Braulio de la Cruz for doing such a wonderful job. David signed me in and kept me appraised during the service process. When my CRV was done being serviced, the payment process was swift, efficient and friendly. My CRV was outside waiting for me. When I got in the vehicle I immediately noticed that it was clean and that the inside windshield had been washed (something I had needed to do)! On top of this, I received a coupon for a free car wash. I feel relaxed and confident knowing my CRV has been properly cared for and that reliable, friendly, professional service is so close by. Thank you Germain Honda of Naples! More

First Service Aamir my service rep did an excellent job taking care of me and was very professional and just a very pleasant individual to associate with. I will de Aamir my service rep did an excellent job taking care of me and was very professional and just a very pleasant individual to associate with. I will definitely return to Germain for my next service. Hopefully Aamir will assist me again. A couple of notes for management: 1)The survey sent by Honda is to long. I filled it out this time but I will not fill it out again. This survey sent from the dealership is short and concise and I do not mind filling it out. 2) To use "EXCELLENT" as a top rating is noT how individuals think. When you ask people how the service was they normally say " GREAT". This should be your top rating. If the rep is pleasant and professional then they met all expectations. EXCELLENT HAS TO BE SOMETHING OUT OF THE ORDINARY LIKE YOU WASHED MY CAR, ETC. More