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Germain Honda of Naples - Service Center

Naples, FL

4.9
591 Reviews

591 Reviews of Germain Honda of Naples - Service Center

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September 27, 2019

Great service!! Erica melchiore is one of the the best person .She very professional.proactive.i love visit with my car.shes nice .Careful about everithing in my car. More

by Namy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kory Dell'Aquila, Louise Castro, Tyler Smith, Erica Melchiore
Sep 30, 2019 -

Germain Honda of Naples responded

We truly appreciate the kind words and the opportunity to provide you with all your service needs. Thank you for sharing your experience with Erica. Best Regards, Steven Hill General Manager

September 18, 2019

Excellent service. Excellent expedited service in emergency situation - attentive to needs and informative. I have worked with Russell over the two years of my lease an More

by Evelyn Navarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff the mechanic - Louie the attendant when you drive up to service and they were EXCELLENT!!!, Russell Sutton
Sep 18, 2019 -

Germain Honda of Naples responded

We greatly appreciate your business and are thrilled to know that Russell has taken excellent care of you during the course of your lease. We all look forward to our continued relationship. Best Regards, Steven Hill General Manager

September 18, 2019

Customer for life Germain Honda service department always provides excellent service with affordable prices. Everyone is so friendly and helpful. Dave Doden provided me More

by Joker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Doden
Sep 19, 2019 -

Germain Honda of Naples responded

Our team is thrilled to know that you enjoy working with our service staff and are pleased with the level of service you receive. See you next time. Best Regards, Steven Hill General Manager

September 14, 2019

Good job Great services thank you it was very nice and helpful I will always recommend Tyler Smith like a very professional. I was very pleased and decided tha More

by Orifjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Sep 18, 2019 -

Germain Honda of Naples responded

Your kind words and business are truly appreciated. Please let us know if you need anything further. Best Regards, Steven Hill General Manager

September 14, 2019

The best costumer service in town! Every ting was excellent. Tyler Smith was super helpful gave me all the information I needed and always with a smile. Thank you for working hard More

by Mariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Sep 18, 2019 -

Germain Honda of Naples responded

Thank you for allowing us to provide you with your automotive service needs. Please let us know if you need anything further. Best Regards, Steven Hill General Manager

September 11, 2019

Very good service Im very happy for the service i got from tyler smith honda service writer always happy friendly and very, experienced on what his doing im defenitely More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Sep 12, 2019 -

Germain Honda of Naples responded

We appreciate your business and kind recommendation. See you next visit. Best Regards, Steven Hill General Manager

August 28, 2019

Russell Sutton is fabulous. I brought my Honda CRV into Germain to diagnose a problem. It had been bothering us for quite a while. It was a grinding noise under the hood. Hone More

by Mary38823!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Sutton
Aug 29, 2019 -

Germain Honda of Naples responded

We appreciate you leaving us this awesome review of your experience with Russell and our team. Here at Germain Honda of Naples, our certified-trained technicians work diligently to provide you with the quality service you deserve as a Honda owner. Please let us know if we may be of further assistance. Best Regards, Steven Hill General Manager

August 27, 2019

Excelente service Always my car is 10 points.the personal ve My car is in the best hands of Naples..Always great!.I Drive a lot.and the service is perfect.i feel in Good hands.Thank you . More

by Namy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika., John McDonnell, Steven Hill, Deya Vasquez, Kory Dell'Aquila, Scott Fielding
Aug 27, 2019 -

Germain Honda of Naples responded

Thank you for allowing our team the opportunity to provide you with your service needs. Your trust and continued dedication to our dealership are truly appreciated. Best Regards, Steven Hill General Manager

August 26, 2019

first class service personnel who are competent and friendly I bought my CRV at Germain Honda and have taken it back for all maintenance. The new customer waiting facility is impressive with WIFI, comfortable More

by grayguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Leli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Germain Honda of Naples responded

Thank you. We are happy to learn that you enjoyed the amenities we offer here at Germain Honda of Naples. Your complete satisfaction is our ultimate goal and we are thrilled to know that you were impressed with Tyler and his commitment to Honda and to providing outstanding service to our guests. Best Regards, Steven Hill General Manager

August 25, 2019

Spectacular service each and every time! Russell Sutton is always very tentative, honest, and makes sure all concerns are handled in a professional manner. He cares about his job and especia More

by Sharon L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Sutton, Tyler
Aug 26, 2019 -

Germain Honda of Naples responded

Your high praise of Russell is greatly appreciated. He will be happy to learn about your complete satisfaction with the level of service he delivers. See you next time. Best Regards, Steven Hill General Manager

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