Germain Honda of Naples - Service Center

Albert Checo was a great service advisor. I will ask for him again when I need additional service. I will ask for him again when I need additional service. More

Josue Quintanilla did an outstanding job servicing my Pilot needs- great communication skills - set my expectations and kept me updated. Pilot needs- great communication skills - set my expectations and kept me updated. More

If you ever need service, ask for Christian Marimon. Christian was very professional and kind which made for an overall great experience. Christian was very professional and kind which made for an overall great experience. More

Tires were never checked. Each tire was minus 10 lbs. I corrected it myself. I drive BMW's so I am not familiar with the system on a Honda with only 2,000 miles. It was left o Each tire was minus 10 lbs. I corrected it myself. I drive BMW's so I am not familiar with the system on a Honda with only 2,000 miles. It was left on Maintenance and I am not sure how to change it back to drive train?? Other than that the service was excellent. Sudden acceleration was not repaired and it only happened once. Have to return the vehicle. My wife drives this vehicle and seldom used. More

I recently moved to the area, and was welcomed by a friendly staff. They were very helpful, and took good care of my car. friendly staff. They were very helpful, and took good care of my car. More

Christian Molina fue muy receptivo, excelente y muy eficas al prestar servicio a mi carro eficas al prestar servicio a mi carro More

Germain Honda is a place where I am treated with honesty and respect. It’s because of employees like James Walgreen who assisted me on my last service visit. My front brakes were extremely worn which could and respect. It’s because of employees like James Walgreen who assisted me on my last service visit. My front brakes were extremely worn which could result in harm to myself and other passengers. And I had neglected to keep up with transmission and differential fluid changes which could result in costly repairs down the road. James has a working knowledge of automotive repair which became self evident to me after exchanging stories of replacing small block Chevy engines. More

I recently had a routine oil change and service completed. My service advisor was Josue Quintanilla and he was wonderful! I feel that he went over and above the normal routine. He was pleasant a completed. My service advisor was Josue Quintanilla and he was wonderful! I feel that he went over and above the normal routine. He was pleasant and knowledgeable and kept me informed. I would highly recommend him. More

Josue Quintanilla my Service Advisor is great, he assisted my in getting an issue with my new 2024 HRV resolved and to my complete satisfaction. Josue provided me with excellent customer service, goo assisted my in getting an issue with my new 2024 HRV resolved and to my complete satisfaction. Josue provided me with excellent customer service, good communication and respect throughout the repair process. Thank you Josue More

Christian Molina was super helper and so nice. He was very knowledgeable and available to answer any questions. He kept me updated on the progress of my vehicle. He was very knowledgeable and available to answer any questions. He kept me updated on the progress of my vehicle. More