591 Reviews of Germain Honda of Naples - Service Center
My last visit I had Jim Walgreen as my service My last visit I had Jim Walgreen as my service representative. Jim was patient, kind and thorough..and represented Germain Honda well. Thank you Jim My last visit I had Jim Walgreen as my service representative. Jim was patient, kind and thorough..and represented Germain Honda well. Thank you Jim More
The Service Department and Dave Doden always provide excellent care in a short amount of time. They exceed my expectations. excellent care in a short amount of time. They exceed my expectations. More
The gentleman who took my car in was so kind. He indicated the service dept. would need my car for one hour and he was right on. Great waiting area with coffee and tables that were 6 ft. apart. Ve indicated the service dept. would need my car for one hour and he was right on. Great waiting area with coffee and tables that were 6 ft. apart. Very impressed!! More
Always excellent service !!!! Thank you Frank Silva for the best customer service/experience ever!! Always accommodating , friendly and professional Keep doing what your doing. Thank you the best customer service/experience ever!! Always accommodating , friendly and professional Keep doing what your doing. Thank you More
Very impressed with Mr Santos Vargas, your customer advisor, and service performed. He was attentive, considerate. Service was able to identify the problem and fixed it. advisor, and service performed. He was attentive, considerate. Service was able to identify the problem and fixed it. More
Frank in service was excellent and everyone in the store helping my children as we waited in service. I can’t believe the cost of service either. I thought dealerships were expensive? Ha, best deal in town helping my children as we waited in service. I can’t believe the cost of service either. I thought dealerships were expensive? Ha, best deal in town for your service no matter the make an model. Had new tires, oil, fluids, front end alignment, new headlights on a minivan. $800!!! Are you kidding me!! That’s less then the tires only anywhere else. More
My service advisor was Joel Schuchmann and he was excellent. I could not have asked for a better experience. I left a previous auto dealership as I was extremely dissatisfied with the service and per excellent. I could not have asked for a better experience. I left a previous auto dealership as I was extremely dissatisfied with the service and personnel, after having been with that dealership for at least 20 years. Joel restored my faith in auto dealership service with his knowledge, timeliness, efficiency, and ability to keep me fully informed as I waited for service. I could not be more pleased. More
Scheduled an appointment for an oil change at Germain Honda and David Doden had me in and out in less than one hour. I was pleased with his service and friendly attention to reviewing my car and explaini Honda and David Doden had me in and out in less than one hour. I was pleased with his service and friendly attention to reviewing my car and explaining what future service may require attention. More
David Doden is excellent and takes real good care of us. The service manager, Claude Babineau, is always around if someone needs him and runs a tight ship. The service manager, Claude Babineau, is always around if someone needs him and runs a tight ship. More
As always another excellent service experience at Germain Honda of Naples. Frank Silva and his crack team of mechanics and the customer lounge make the experience a painless one. Snacks, coffee and enterta Honda of Naples. Frank Silva and his crack team of mechanics and the customer lounge make the experience a painless one. Snacks, coffee and entertainment in a comfortable and pleasant environment while waiting are a major plus and asset. My car gets the TLC treatment and my Si runs like a top. Love the people, products and service at Germain Honda and I'll be back, Hey, when are we getting a Honda sports car? LOL☺ More