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Germain Honda of Naples - Service Center

Naples, FL

4.9
591 Reviews

591 Reviews of Germain Honda of Naples - Service Center

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December 27, 2021

The entire operation at Germain Honda is very sharp. Pulled into the service area, and was immediately welcomed by an attendant. After just a few minutes, advisor Santos Vargas introduced himself, exp More

by waynemfisk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Vargas
Dec 28, 2021 -

Germain Honda of Naples responded

Thank you for sharing your positive and efficient service experience. Your kind words and business mean so much to us all. Best Regards, Don Nelson General Manager

December 25, 2021

Great service from Santos Vargas On time & as scheduled. Great service from Santos Vargas On time & as scheduled. Free coffee & snacks Great atmosphere all around. More

by Roberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Vargas
Dec 28, 2021 -

Germain Honda of Naples responded

Your complete satisfaction is our ultimate goal. Thank you for sharing. See you next time. Best Regards, Don Nelson General Manager

December 22, 2021

Gabriela Ledezma was very polite know how to greet her customers with beautiful smile she went above and beyond I was happy with my service More

by Sebastien D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Dixon, Mike Rojas, Claude Babineau, Gabriela Ledezma
Dec 22, 2021 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your service needs. We appreciate your business and kind words. Best Regards, Don Nelson General Manager

December 03, 2021

Ser ice department continues to be at the top of their game. Thank you Don Nelson for helping me out! More

by 4gzqoi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Nelson, Claude Babineau, Andrew Calvert
Dec 03, 2021 -

Germain Honda of Naples responded

Your complete satisfaction is the focus of our team here at Germain Honda of Naples. We are happy to know that our team was able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Don Nelson General Manager

November 25, 2021

Germain Honda is very thorough about their Service. They refer to all history of the car and make sure maintenance is kept up More

by lrsjr22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 29, 2021 -

Germain Honda of Naples responded

Thank you so much for sharing your experience with Germain Honda of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Don Nelson General Manager

November 17, 2021

Dave is an excellent service advisor. Very helpful and courteous.He knows what going on. Thanks Dave. More

by jamesbernabei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Nov 17, 2021 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. We are pleased to know that David took great care of you. Best Regards, Don Nelson General Manager

November 15, 2021

Being new to the area, this was my first visit for service. Santos Vargas was an outstanding service advisor. He and the service department exceeded my expectations which is difficult to accomplish. More

by jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Vargas
Nov 15, 2021 -

Germain Honda of Naples responded

Thank you for sharing your positive experience. We are happy to learn that Santos and our team exceeded your expectations. We look forward to continuing to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Don Nelson General Manager

November 10, 2021

David is an asset to the organization. Great Customer Service. He is very easy to deal with. More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Germain Honda of Naples responded

Thank you for sharing your experience. We are fortunate to have David on our service team taking great care of our guests. Best Regards, Don Nelson General Manager

October 28, 2021

Great experience. Friendly. Quick. Clear information. Nice people. Good good good good good good good More

by Preedjr08
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Germain Honda of Naples responded

Thank you for sharing your positive experience. Please let us know if you need anything further. Best Regards, Don Nelson General Manager

October 26, 2021

We recommend Germain Honda's service department. Our service advisor is Santos Vargas. Santos provides exceptional service and is good about keeping us up to date on the status of our service or repai More

by JennP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Vargas
Oct 26, 2021 -

Germain Honda of Naples responded

Jenn, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda of Naples with only the best there is to offer. Best Regards, Don Nelson General Manager

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