Germain Honda of Naples - Service Center

I recently took my 2017 Accord into Germain on a Saturday morning for its 30,000 mile service. Frank Silva, my service advisor, kept me apprised of the progress on my car and explained the required services morning for its 30,000 mile service. Frank Silva, my service advisor, kept me apprised of the progress on my car and explained the required services vs those that weren't really necessary. I was in and out in 2 hours. I've been a customer at Germain for almost 5 years and have never had a bad experience when taking my car in for service. They are very efficient, their waiting area is comfortable, and their prices are fair. More

I am a new customer to Germain Honda. I was delighted with the thorough examination of my car and with the courtesy of Service Adviser David Doden. He addressed each of my concerns and I was delighted with the thorough examination of my car and with the courtesy of Service Adviser David Doden. He addressed each of my concerns and the charge for the work done was very fair. This is an honest dealership. You will be in good hands. More

I was very pleased with the service and Cameron Goudreau, the Service Advisor. He kept me informed of the work being done on my Honda Civic. He was very informative and very pleasant to deal with and he wou the Service Advisor. He kept me informed of the work being done on my Honda Civic. He was very informative and very pleasant to deal with and he would always inform me on how things were being accomplished and the timing of the repair work. The clients waiting room was large and bright with comfortable seating. Due to finding a nail in one of the tires, I had to return several days later to have it removed. Once again, the service was tops and the wait time went well. I was very pleased with all! More

We always receive excellent service from our rep Santos Vargas. He goes above and beyond to make sure our maintenance visits go well. Thank you, Santos! Vargas. He goes above and beyond to make sure our maintenance visits go well. Thank you, Santos! More

Car needed an oil change. The whole service of the car was professional. Everything was checked and notated. The whole service of the car was professional. Everything was checked and notated. More

My previous service rep moved and I was a bit concerned about a smooth transition to a new service advisor. I picked Jeanne Smith and she was excellent. I had an appointment and she took me in right on tim about a smooth transition to a new service advisor. I picked Jeanne Smith and she was excellent. I had an appointment and she took me in right on time, we went over what service needed to be done and she said it would be around a 90 minute wait. At about 75 minutes Jeanne came to the wait area explained what they did and that they are finishing up. I paid my reasonable bill and I was done and Jeanne made it a very easy process, Thank you! More

Cameron Goudreau Is excellent as my service advisor. Throughout the several visits I’ve taken my vehicle for service or inquiry about a problem, Cameron has promptly discussed it’s needs, kept me infor Throughout the several visits I’ve taken my vehicle for service or inquiry about a problem, Cameron has promptly discussed it’s needs, kept me informed throughout the service and all with the utmost courtesy. More

Seref & Anthony (Leli) are super focused on your experience and a pleasure to work with. Please support the employees of Germain Honda by going to the dealership to discuss your options to buy or le experience and a pleasure to work with. Please support the employees of Germain Honda by going to the dealership to discuss your options to buy or lease a wonderful Honda vehicle. The service department is equally customer focused. I work with Santos and he's a wonderful person and Honda rep. Thanks guy (and gals) you are the reason (cars, too!) I stay with Germain Honda of Naples. More

Cameron Goudreau was very helpful and had the service done in the amount of time promised. done in the amount of time promised. More

I got a flat on my less than 1 year old tires that i purchased from Germain Honda. I was able to pull into Germain and warmly greeted by Fraser. they gave me a new tire and the service was excellent purchased from Germain Honda. I was able to pull into Germain and warmly greeted by Fraser. they gave me a new tire and the service was excellent More