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Germain Honda of Naples - Service Center

Naples, FL

4.9
636 Reviews

636 Reviews of Germain Honda of Naples - Service Center

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January 16, 2025

Chris was excellent. A credit to this Dealership! Very professional, kind, and considerate. Also would like to mention a beautiful smile, which you don’t always see when More

by fifteensticks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elan
Jan 16, 2025 -

Germain Honda of Naples responded

Thank you for your 5-star review. I'm glad Chris took such great care of you. He is one of our best. Thank you for choosing Germain. We appreciate your business. Best Regards, James Koser General Manager

January 16, 2025

I had a great experience at Germain Honda. Aaron Fairchild was the person that handled my appointment. He was extremely fast and efficient, but most of all he was warm and friendly. I was ins More

by Mflynn5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
Jan 16, 2025 -

Germain Honda of Naples responded

We're happy you found Aaron and our staff to be so supportive during your experience here at Germain Honda of Naples. It means so much to us that you enjoyed a positive and comfortable visit! We hope to see you again in the future and make your next visit even greater than the last! Take care! Best Regards, James Koser General Manager

January 13, 2025

Kept me informed on progress. Offered shuttle ride to other areas. Easy to work with. More

by Gbrucepeglb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurke
Jan 13, 2025 -

Germain Honda of Naples responded

It was a pleasure serving you. I really appreciate you taking the time to share your feedbac. We hope you'll come and see us again the next time you are in need of maintenance! Best Regards, James Koser General Manager

January 13, 2025

I had Excellent attention and service from Aaron Fairchild . He kept me updated and informed . A pleasure to do business with . I will certainly request him in the future. Great service ! Great a More

by Lynne Benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild 🌟🌟🌟🌟🌟
Jan 13, 2025 -

Germain Honda of Naples responded

We appreciate your kind review. It is always in our best interest to be able to provide exceptional and extraordinary experience for you. Please come back and see us soon! Best Regards, James Koser General Manager

January 12, 2025

Aaron was professional , courteous and easy to work with. Service went wuickly and was done expertly More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Jan 13, 2025 -

Germain Honda of Naples responded

We thank you for sharing your positive and efficient service experience. Best Regards, James Koser General Manager

January 11, 2025

Una experiencia muy buena con el señor Greco muy amable y atento y dispuesto a ayudar More

by Daily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greco
Jan 13, 2025 -

Germain Honda of Naples responded

Gracias por compartir tu experiencia positiva. Nuestro objetivo es asegurarnos de que reciba solo lo mejor en atención al cliente. Saludos, James Koser Gerente General

January 09, 2025

Was okay in the past but the addition of Miss Amaris Vazquez has made the service exceptional! More

by Larry.j.beard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amaris Vazquez : 5 stars
Jan 09, 2025 -

Germain Honda of Naples responded

We are overjoyed to know that Amaris exceeded your expectations and improved upon your service experiences with our team. We all look forward to our continued relationship. Best Regards, James Koser General Manager

January 07, 2025

We have had both of our Hondas serviced here and have ordered parts as well. In addition, we have purchased a new Honda here as well. Germain Honda is impressive all around. They are polite, thoughtful More

by Wcopeland2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan -Service Dept
Jan 08, 2025 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda for your automotive needs. Our team works hard to ensure a positive experience at every touchpoint. Thank you for sharing. Best Regards, James Koser General Manager

January 06, 2025

Aaron fairchild was my sales representative he kept me informed for factory recall glass person delayed offered me ride lunch couldnt have been kinder More

by jeanallian209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fairchild
Jan 07, 2025 -

Germain Honda of Naples responded

Thank you for sharing your positive service experience with Aaron. We are pleased to know he ensured your experience was a positive one. Best Regards, James Koser General Manager

January 04, 2025

Absolutely spectacular service. The whole team was superb. I'll bring every vehicle back to them for anything. Fast, honest, and friendly. More

by Chevypup18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert checo
Jan 07, 2025 -

Germain Honda of Naples responded

Your overall satisfaction is our #1 priority. Thank you for choosing Germain for your automotive service needs. Best Regards, James Koser General Manager