591 Reviews of Germain Honda of Naples - Service Center
My last car service was with Pedro Rodriguez, him and the rest of the Honda team are always great and very welcoming! Best dealership in Naples! rest of the Honda team are always great and very welcoming! Best dealership in Naples! More
Santos and the whole Honda service team was truly exceptional with the service they provided. i won’t ever think twice about servicing my Honda anywhere else. big thanks everyone! exceptional with the service they provided. i won’t ever think twice about servicing my Honda anywhere else. big thanks everyone! More
Had a slow leak in front passenger side tire when I called Germain and spoke with Marcus Seidman he got me in the same day and was prompt in advising me of the problem and solution. Great customer serv called Germain and spoke with Marcus Seidman he got me in the same day and was prompt in advising me of the problem and solution. Great customer service and concern for their customers. Thank you Marcus for getting me back on the road quickly. More
I took my Accord in for an oil change and yearly check. I let Marcus Seidman know that my washer fluid needed to be filled and he said that’s part of the service. As I was leaving I tried my washer to clea I let Marcus Seidman know that my washer fluid needed to be filled and he said that’s part of the service. As I was leaving I tried my washer to clean my windshield and there was no washer fluid. When I got home, Marcus had texted me to see if my experience was satisfactory. I responded about the washer fluid and Marcus texted back that there could be a leak or a clog in the system and he said to bring the car back and have it checked out. I took the car back 2 days later and the young man that checked me in checked the fluid and it was empty so he filled it and it’s been fine. More
Santos Vargas was pleasant,efficent explained everything to me. The service was great. I will always request him when my car needs service. Thank you to me. The service was great. I will always request him when my car needs service. Thank you More
I recently moved to Fort Meyers from IL and I'm used to a high level of customer service from my local dealership in Illinois. I've been to two of my nearest Honda Dealerships and nothing compares to Germain high level of customer service from my local dealership in Illinois. I've been to two of my nearest Honda Dealerships and nothing compares to Germain Honda of Naples. From the time you pull in into the service department and are greeted by the porters and through the whole process the quality of service can be rated excellent. My service advisor David Doden did an excellent job explaining what was done to the vehicle. We have 5 Honda vehicles in my family and from now on we will drive to Germain Honda of Naples for service. More
You cannot go wrong taking your vehicle to Germain Honda's service department. Ask for Santos Vargas as he is a knowledgeable, friendly and efficient advisor. Honda's service department. Ask for Santos Vargas as he is a knowledgeable, friendly and efficient advisor. More