591 Reviews of Germain Honda of Naples - Service Center
Very clean, nice dealership. Everyone very friendly & polite! Great follow-up with customers. Have shuttle service which provides great convenience. Everyone very friendly & polite! Great follow-up with customers. Have shuttle service which provides great convenience. More
I was very pleased with the service I received from David Dogden and Germain Honda. My Honda Civic’s service was fast and efficient even on a crowded Saturday morning. I have been having my Honda Civic servi Dogden and Germain Honda. My Honda Civic’s service was fast and efficient even on a crowded Saturday morning. I have been having my Honda Civic serviced yearly at Germain Honda since 2016 and they are affordable and reliable. I will continue to go there and David is a pleasure to work with. The dealership is also extremely clean and well maintained including the showroom and restroom facilities.Keep up the good work, More
Very much customer focused in terms of making the service experience as easy and convenient as possible. The shuttle service and car wash coupon are great! experience as easy and convenient as possible. The shuttle service and car wash coupon are great! More
Adam Holguin was excellent. Great customer service. Kept me informed. Pleasant personality. Thank you. I love this Honda location. Great customer service. Kept me informed. Pleasant personality. Thank you. I love this Honda location. More
Germain Honda is always my go-to place for service. The reason for the four stars is the day I went with an appointment around 7 Germain Honda is always my go-to place for service. The reason for the four stars is the day I went with an appointment around 7;30 I didn't get out of there until around 12:00 noon. I was having my 30,000 mile maintenance. I was very frustrated the service department was in total chaos! Never saw this before! On the other hand everyone in the service department was very nice....especially Adam Holguin my service manager that day. He was so sweet and understanding checking behind the scene on my car. Reassuring me it would be coming out soon. I guess they were having and extremely busy day that day. Anyway Adam was great I got to know him a little better an a couple of the other guys. By the end of my visit all was well my car is running like a top thanks to Austin yes I got to meet him as well. I will bring my Honda back and recommend Germain. Adam Holguin is a keeper! More