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Germain Honda of Naples - Service Center

Naples, FL

4.9
591 Reviews

591 Reviews of Germain Honda of Naples - Service Center

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June 20, 2023

Very clean, nice dealership. Everyone very friendly & polite! Great follow-up with customers. Have shuttle service which provides great convenience. More

by dmcabee31
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau, Claude Babineau
Jun 21, 2023 -

Germain Honda of Naples responded

Your complete satisfaction is our ultimate goal. Please let us know if you need anything further. Our sales and service teams are here to assist. Best Regards, Don Nelson General Manager

June 10, 2023

I was very pleased with the service I received from David Dogden and Germain Honda. My Honda Civic’s service was fast and efficient even on a crowded Saturday morning. I have been having my Honda Civic servi More

by Scott Lepore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Germain Honda of Naples responded

Thank you for your continued business and kind words regarding your service experience with our team. Your overall satisfaction is our ultimate goal. Best Regards, Don Nelson General Manager

June 08, 2023

The Honda Germain service advisor Adam Holguin explained each recommended service item clearly Thanks very much More

by Pkkenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Nelson
Jun 09, 2023 -

Germain Honda of Naples responded

We thank you for leaving Adam this kind review and for sharing his dedication to customer satisfaction. Ensuring our guests receive clear and concise information regarding their automotive service needs. Best Regards, Don Nelson General Manager

May 23, 2023

Very much customer focused in terms of making the service experience as easy and convenient as possible. The shuttle service and car wash coupon are great! More

by sjd227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 23, 2023 -

Germain Honda of Naples responded

We’re so happy you enjoyed a convenient service visit with our team. We hope to do the same at your next appointment. Thank you for choosing Germain Honda of Naples. Best Regards, Don Nelson General Manager

May 20, 2023

Prompt, efficient, addressed issue effectively, courteous, respectful. Advisor William Skandaliaris was very knowledgeable and helpful. More

by Pauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Skandaliaris
May 22, 2023 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. We are happy that William took great care of you and your Honda. We look forward to replicating your experience upon returning visits to our dealership. Best Regards, Don Nelson General Manager

May 16, 2023

Charles Schulze was very helpful! He made the visit very easy and I found him to be very efficient. More

by debert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schulze
May 16, 2023 -

Germain Honda of Naples responded

Thank you for taking the time to leave this review, it means a lot to us. A positive service experience is what we strive for every day. We appreciate you letting us know how we did and for choosing Germain Honda of Naples for your automotive needs! Best Regards, Don Nelson General Manager

May 12, 2023

Adam Holguin was excellent. Great customer service. Kept me informed. Pleasant personality. Thank you. I love this Honda location. More

by kmphilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 12, 2023 -

Germain Honda of Naples responded

Thank you for taking a moment to recognize Adam's excellent work with the honor of your 5-star review. We are happy to know that he provided you with the quality service you deserve as a valued Germain customer. Best Regards, Don Nelson General Manager

May 11, 2023

Germain Honda is always my go-to place for service. The reason for the four stars is the day I went with an appointment around 7 More

by donnaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 11, 2023 -

Germain Honda of Naples responded

We appreciate your business and feedback. Our team apologizes for the longer-than-anticipated wait and looks forward to doing better next time. Best Regards, Don Nelson General Manager

May 10, 2023

Adam Holguin was a great service tech. Recommended the service I needed and did not try to oversell me on anything else. More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 11, 2023 -

Germain Honda of Naples responded

We thank you for choosing Germain Honda of Naples for your automotive service needs. Your business and kind words about your experience with Adam are greatly appreciated. Best Regards, Don Nelson General Manager

May 09, 2023

Adam Holguin was amazing at Honda if you need assistants at Honda of Naples he is the guy to go to More

by Kenneth Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 09, 2023 -

Germain Honda of Naples responded

Thank you so much for sharing your experience with Adam and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Regards, Don Nelson General Manager

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