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Germain Honda of Naples - Service Center

Naples, FL

4.9
591 Reviews

591 Reviews of Germain Honda of Naples - Service Center

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August 17, 2023

My service rep, David Doden, was responsive and took care of everything. I was impressed and very pleased. More

by jhgazdic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Germain Honda of Naples responded

Creating positive service experiences is very important to us and we’re so glad we’re able to help out. Thank you so much for making our job wonderful and sharing your experience with David. Stay safe! Best Regards, Don Nelson General Manager

August 15, 2023

We were very satisfied with everything at Germain Dealership. Everyone was courteous and most professional More

by jimgibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claude Babineau, Andrew Calvert
Aug 16, 2023 -

Germain Honda of Naples responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Don Nelson General Manager

August 14, 2023

Outstanding service by my service advisor. Dealership was super nice and very friendly staff. Thank you More

by richmanmark65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claude Babineau, Andrew Calvert
Aug 15, 2023 -

Germain Honda of Naples responded

We’re so happy you enjoyed a convenient service visit with our service team. We hope to do the same at your next appointment. Thank you for choosing Germain Honda of Naples. Best Regards, Don Nelson General Manager

August 11, 2023

Claude Babineau arranged speedy service on a very busy day ... much appreciated that my routine service was tended to so quickly upon my non-scheduled visit More

by fubar0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Babineau
Aug 12, 2023 -

Germain Honda of Naples responded

Our team works hard to ensure your complete satisfaction. We are pleased to know that Claude was able to assist and provide you with the quality service experience you deserve. Best Regards, Don Nelson General Manager

August 07, 2023

Claude Babineau has taking great care of me since he took in my Honda Fit not long ago for an AC issue and lately for some minor repairs. I am very happy with his excellent and fast service. More

by beverlyvisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Babineau
Aug 07, 2023 -

Germain Honda of Naples responded

Thank you! We're happy to hear that Claude continues to make your service visits so excellent and that you feel confident with the service he provides. We appreciate your business and look forward to working with you again in the future. Best Regards, Don Nelson General Manager

August 04, 2023

Cameron Goudreau has been the best service employee I have had since I have owned a Honda. More

by Supermom4662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
Aug 07, 2023 -

Germain Honda of Naples responded

Thank you for your service business and for highlighting Cemeraon and his dedication to customer satisfaction. See you next time. Best Regards, Don Nelson General Manager

July 18, 2023

Cameron Goodreau is an excellent on every level and I highly recommend him for all your Honda repairs!!!!! Many thanks lllll More

by gailusmarcus29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goodreau
Jul 19, 2023 -

Germain Honda of Naples responded

Thank you! We're happy to hear that you had a great service experience and that you and your Honda were well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Don Nelson General Manager

July 15, 2023

Consistently great service. I would recommend this dealer to anyone. Everyone is always quite supportive! More

by Mhykle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
Jul 17, 2023 -

Germain Honda of Naples responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Naples. We hope you have a great day! Best Regards, Don Nelson General Manager

June 25, 2023

I was very pleased with the service I received. Even though I had to drive quite a distance from where I live it was worth the trip. Cameron Goudreau was very helpful. Thank you. More

by Daalmon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
Jun 26, 2023 -

Germain Honda of Naples responded

Thank you for making the trip and allowing our team the honor of providing you with your automotive service needs. Best Regards, Don Nelson General Manager

June 21, 2023

Took my New CR-V in to get some service work. Thanks to Cameron Goudreau I was in and out faster than expected. More

by rlucy1313
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Audrey Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claude Babineau, Nate Hoffman, Kevin Longwell
Jun 21, 2023 -

Germain Honda of Naples responded

Thank you for taking the time to share your positive and efficient service experience with Cameron and our team. See you next time. Best Regards, Don Nelson General Manager

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