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Germain Honda of Naples - Service Center

Naples, FL

4.9
591 Reviews

591 Reviews of Germain Honda of Naples - Service Center

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September 03, 2023

My service advisor, Zachary Hadfield, was very cordial, knowledgeable and friendly. He performed his job with utmost professionalism. More

by bart.schuh1809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Hadfield
Sep 05, 2023 -

Germain Honda of Naples responded

Thanks, Bart! It's great to hear that Zachary was so helpful, attentive, and professional and that he took great care of your Honda. We appreciate your business and hope to work with you again in the future. Best Regards, Don Nelson General Manager

September 01, 2023

Landon Bates was very attentive. Checked in on my throughout my visit and gave me updates. Noticed some manufacturer defects on my car and offered to look into my warranty to see if More

by SLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Sep 01, 2023 -

Germain Honda of Naples responded

Thank you so much for your amazing review! We couldn't be more honored by your very kind words, and we are thrilled that Landon could provide you with the quality service that you so much deserve! Best Regards, Don Nelson General Manager

August 29, 2023

David Doden is the best. He is knowledgeable, accommodating, and does a great job of explaining the repairs. David is pleasant to work with and the primary reason I go to More

by always sunny in naples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
Aug 29, 2023 -

Germain Honda of Naples responded

Thank you! We're happy to hear that you had another great experience with David and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Don Nelson General Manager

August 28, 2023

My service rep, Landon Bates, took care of me and my car. He was both polite and knowledgeable. The service was handled quickly and professionally. More

by elight65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Aug 28, 2023 -

Germain Honda of Naples responded

Thank you so much! We're delighted to know how pleased you were with Landon's assistance. Please don't hesitate to reach out if Landon and the Germain Honda team may help you again. It's always our pleasure! Best Regards, Don Nelson General Manager

August 26, 2023

The service was excellent! Landon Bates was so helpful and made sure that my car got finished in a timely manner. He also explained everything to a T so that I had no confusion More

by tamrelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Aug 28, 2023 -

Germain Honda of Naples responded

Thanks so much! Your trust in Landon and our service team is an honor. We look forward to more opportunities to continue earning your business with a service like this. Thanks for choosing Germain Honda! Best Regards, Don Nelson General Manager

August 25, 2023

Very happy my service rep. David Doden was right on with everything. Took care of me right away. With a. friendly attitude. More

by donnaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Germain Honda of Naples responded

Your complete satisfaction is why we're here. Please let us know if there is anything else we can help you with. Thank you for choosing Germain Honda of Naples! Best Regards, Don Nelson General Manager

August 22, 2023

Landon Bates In service department was an excellent customer service person. Very knowledgeable and polite More

by rheasteffen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Aug 22, 2023 -

Germain Honda of Naples responded

Our goal is to ensure a positive service experience for every guest that visits. Thank you for sharing yours. Best Regards, Don Nelson General Manager

August 21, 2023

I live in Cape Coral Fl ,In the past 10-15 years I have owned 5 Hondas when I had a problem I always called Dave Doden informed him what it was I received A correct answer no xx made a an appointment took More

by zeeman122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Germain Honda of Naples responded

Your continued business and trust in David mean so much to us all. Thank you for sharing. Best Regards, Don Nelson General Manager

August 20, 2023

Thank you all for what you do. Top notch service. Thank you David Doden and Lenny More

by bambam006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only know him as Lenny
Aug 21, 2023 -

Germain Honda of Naples responded

We thank you for choosing Germain Honda of Naples for your automotive service needs. Best Regards, Don Nelson General Manager

August 19, 2023

Very informative and helpful. Landon Bates really understood my needs. My car was serviced in a expeditious manner and I was on my way in no time. I was very satisfied with e More

by Richytzzzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Aug 21, 2023 -

Germain Honda of Naples responded

Thanks! We're happy to hear that you had a great experience with Landon and that he made sure your car was well taken care of. We appreciate your business and look forward to working with you again. Best Regards, Don Nelson General Manager

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