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Germain Honda of Naples - Service Center

Naples, FL

4.9
591 Reviews

591 Reviews of Germain Honda of Naples - Service Center

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October 14, 2023

I went in for an oil change and tire rotation on a Saturday with no appointment and was able to get right in. Josue Quintinilla was my service writer. Josue took a few minutes writing up the service a More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintinilla
Oct 16, 2023 -

Germain Honda of Naples responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Honda of Naples. Have a wonderful day. Best Regards, James Koser General Manager

October 12, 2023

Great service in and out in timely fashion Josue Quintanilla was my service manager and did an outstanding job of communicating and helping me with my needs More

by Johnnymeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Quintanella
Oct 13, 2023 -

Germain Honda of Naples responded

Thank you for taking the time to share your positive and efficient service experience with Josie and our team. See you next time. Best Regards, James Koser General Manager

October 12, 2023

Took our 2020 Honda Insight in for a slow leak in the RR tire. Dave Doden our Service Advisor took me in on a Monday at 0805. Quickly into the tire service ran by Romeo Perez. A great team. Found a nail in More

by mdjedlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Leli
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Carattinni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Germain Honda of Naples responded

Thank you. We’re happy to hear that you had a great experience with Dave and Romeo, and that they did what they could to ensure that your car was quickly and efficiently taken care of. We appreciate your continued business and look forward to working with you again in the future. Best Regards, James Koser General Manager

October 11, 2023

I appreciate the knowledgeable and though service completed by Germain and the attention to detail by Josue Quentinilla. More

by wilgoson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Quantinilla
Oct 11, 2023 -

Germain Honda of Naples responded

Thank you for sharing your service visit with Jose. We are happy to read that he took great care of you during the process. Please let us know if you have any questions. Best Regards, James Koser General Manager

October 09, 2023

I was very impressed with the service I received at Germain Honda. Landon Bates got me in and out very fast. Great service appointment. More

by Blackbeltpds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Oct 10, 2023 -

Germain Honda of Naples responded

Thank you for the great review. We strive every day to impress our customers and ensure they are back on the road as soon as possible! Best Regards, James Koser General Manager

October 04, 2023

Landon took care of my emergency tire issue which enabled me to get back on the road in 1 hour. Great service More

by Willhoggatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Bates, Claude Babineau, Andrew Calvert
Oct 04, 2023 -

Germain Honda of Naples responded

Thank you for the great review. We strive every day to impress our customers and ensure they are back on the road as soon as possible! Best Regards, James Koser General Manager

September 28, 2023

Landon and all the staff are always happy to help very efficient . I’ve been coming in this dealership for many years and always satisfied with the service . More

by Minda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Germain Honda of Naples responded

Minda, thanks so much! We sincerely appreciate our continued business and your lovely feedback on David. Your complete satisfaction is why we do what we do, so we look forward to making your next appointment just as outstanding. Thanks for always choosing Germain Honda of Naples! Best Regards, Don Nelson General Manager

September 28, 2023

Excellent customer service and most competitive prices in the area. I felt like I was being treated with honesty and fairness. Also very accommodating to my schedule needs More

by amandahodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Germain Honda of Naples responded

Thank you for the positive feedback on your service visit! We truly appreciate your business and we're glad this experience met your expectations of honesty and care. We look forward to more opportunities to serve you! Best Regards, Don Nelson General Manager

September 28, 2023

Great service and great people, always helpful and polite, fast and efficient service for wherever I need. More

by TenaciousZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Hadfield, Claude Babineau
Sep 29, 2023 -

Germain Honda of Naples responded

Thank you so much for the 5-star review! We are so happy that you had such a great experience with our service department, and that Claude, David, and Zachary were able to facilitate such a smooth car repair for you! Best Regards, Don Nelson General Manager

September 27, 2023

Everyone is so helpful, friendly and professional Landon Bates explained everything to me He is an asset to your company More

by connieulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Sep 28, 2023 -

Germain Honda of Naples responded

Thank you for your business and feedback. We are fortunate to have Landon on our team taking great care of our valued guests. Best Regards, Don Nelson General Manager

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