Germain Honda of Naples - Service Center

The service person who helped me was exceptional, friendly, quite knowledgeable about my car because he was a tech before he went into service . So he explained in detail what was needed and what was friendly, quite knowledgeable about my car because he was a tech before he went into service . So he explained in detail what was needed and what was done. I will always ask for Albert Checo. Thank you Albert and thank you Germain Honda. More

Josue Quintanilla was an excellent help while my car was under repair. He helped get me in quickly and into a loaner vehicle so I wasn’t without a car while mine was being serviced. under repair. He helped get me in quickly and into a loaner vehicle so I wasn’t without a car while mine was being serviced. More

Josue Quantinalla is a great service manager. He takes a personal interest in seeing that his customers every need is fulfilled. He went out of his way to make my experience complete. I will alwa He takes a personal interest in seeing that his customers every need is fulfilled. He went out of his way to make my experience complete. I will always use Germain Honda for my vehicle services. More

Laurence Baboolal at Germain was very courteous and knowledgeable and we will be back for the terrific care at this service dept knowledgeable and we will be back for the terrific care at this service dept More

Great service Christian Marimon is one of the best employees Germain has His attention to detail and personal service is one of the best my family and I have received He is a reason we continue using employees Germain has His attention to detail and personal service is one of the best my family and I have received He is a reason we continue using Gremain More

Albert Checo was a great service advisor. I will ask for him again when I need additional service. I will ask for him again when I need additional service. More

Josue Quintanilla did an outstanding job servicing my Pilot needs- great communication skills - set my expectations and kept me updated. Pilot needs- great communication skills - set my expectations and kept me updated. More

If you ever need service, ask for Christian Marimon. Christian was very professional and kind which made for an overall great experience. Christian was very professional and kind which made for an overall great experience. More

Tires were never checked. Each tire was minus 10 lbs. I corrected it myself. I drive BMW's so I am not familiar with the system on a Honda with only 2,000 miles. It was left o Each tire was minus 10 lbs. I corrected it myself. I drive BMW's so I am not familiar with the system on a Honda with only 2,000 miles. It was left on Maintenance and I am not sure how to change it back to drive train?? Other than that the service was excellent. Sudden acceleration was not repaired and it only happened once. Have to return the vehicle. My wife drives this vehicle and seldom used. More

I recently moved to the area, and was welcomed by a friendly staff. They were very helpful, and took good care of my car. friendly staff. They were very helpful, and took good care of my car. More