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Germain Honda of Naples - Service Center

Naples, FL

4.9
591 Reviews

591 Reviews of Germain Honda of Naples - Service Center

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January 06, 2024

Landon Bates was great from start to finish. I always have an excellent experience with Germain Honda and Landon is one of the reasons why! More

by beverlyvisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claude Babineau, Andrew Calvert
January 03, 2024

Great service. Santos was really helpful and accommodating to our needs. Also, he made as feel comfortable and valued. More

by mepi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos, I think his last name is Vargas
January 01, 2024

Landon Bages was phenomenal. He was very communicative and made sure I was updated on everything. The customer service was fantastic. More

by Caddyshack23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
December 29, 2023

Santos Vargas was professional, personal and informative. We had some questions concerning cell phone and radio operation which he explained. More

by dnbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Vargas
Jan 11, 2024 -

Germain Honda of Naples responded

We thank you for your business and feedback. Our team would appreciate the opportunity to speak with you to learn how we may move your star rating from 1 star to the 5 stars we work hard to deliver. Please reach out to Santos to let us know how we may assist. Best Regards, James Koser General Manager

December 29, 2023

Top notch,Great Customer Service, Service is always outstanding They go above and beyond Always a pleasure getting service More

by atiba.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Jan 17, 2024 -

Germain Honda of Naples responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, James Koser General Manager

December 29, 2023

They were able to repair a new wiper alignment from another Honda Dealer. Great job correcting errors with a new car purchase from another dealer. More

by cheddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

They usually don’t have many options for appointments but they usually get you in and out pretty fast More

by Ethenabulger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
December 27, 2023

Zachary Hadfield did an excellent job helping me …professional…positive…patient…even stayed after 5:00 to make sure my car was repaired before he left…nice guy, hard worker More

by Jimwhite3242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary hadfield
December 25, 2023

My car battery died over the weekend, and I expected a long wait, but I was taken immediately, and Landon Bates informed me the dealership had no Honda Batteries but only NAPPA batteries, but they still h More

by Jim M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Bates, Claude Babineau, Andrew Calvert
December 22, 2023

Zachary Hadfield at Germain Honda of Naples dealership is the best service advisor I have ever had to take care of my Honda. Not only does Zachary Hadfield always take the time to explain me what kind of ser More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Hadfield
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