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Germain Honda of Naples - Service Center

Naples, FL

4.9
696 Reviews

696 Reviews of Germain Honda of Naples - Service Center

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July 26, 2024

Zachary Hadfield Received excellent service and extremely happy with results. My car was ready the next morning so I could make my appointment! More

by betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Hadfield
Jul 26, 2024 -

Germain Honda of Naples responded

Thank you for your continued business and your kind words on Zachary. We look forward to being of service to you for many more years. Best Regards, James Koser General Manager

July 25, 2024

Josue Quintanilla was my service advisor and he was excellent. It turned out he was working around the software outage issue and he did his best. The work performed seems fine. The dealership might More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Jul 25, 2024 -

Germain Honda of Naples responded

It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Best Regards, James Koser General Manager

July 21, 2024

David doden is a get service adviser. He helped me from the 1st moment I got to the dealership. Thank you More

by Shazada82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Germain Honda of Naples responded

Thank you for your business and your kind words on David. We look forward to being of service to you for many more years. Best Regards, James Koser General Manager

July 20, 2024

I have been coming here since I relocated 5 years ago. I was very fortunate to have meet David Doden who has been my service representative that entire time !!! He even assisted me with a sales rep to pur More

by Jeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Germain Honda of Naples responded

Thank you for choosing to work with us here at Germain Honda of Naples when you relocated to the area 5 years ago. Your continued business and trust in our team means so much to us all. David is an exemplary member of our team focused on delivering only the best in customer care. We thank you for highlighting him and his continued efforts in ensuring your receive a quality and efficient guest experience. Best Regards, James Koser General Manager

July 17, 2024

Christian Marimon my service advisor was outstanding. He made sure I was completely satisfied with the service department. Thank You, Mark Richman More

by richmanmark65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Germain Honda of Naples responded

We're so pleased you enjoyed working with Christian and the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, James Koser General Manager

July 09, 2024

Christian provides excellent customer care. He is attentive, oriented detail and always goes the extra mile More

by normalora1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Germain Honda of Naples responded

We're always striving to give our customers the best experience possible. Thanks for letting us know we're doing a great job! Best Regards, James Koser General Manager

June 26, 2024

James Walgreen was amazing on helping me as a Service Advisor he's like the Michael Jordan of Service Advisors , promote that Man!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by Kenneth Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Walgreen
Jun 27, 2024 -

Germain Honda of Naples responded

James and our team work hard to ensure our valued customers receive only the best in customer care. Thank you for sharing. Best Regards, James Koser General Manager

June 26, 2024

It is a beautiful facility and they have a great and excellent staff as well. More

by Justyn513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Hadfield
Jun 27, 2024 -

Germain Honda of Naples responded

Thank you for your business and lovely feedback regarding your recent service experience. Our team looks forward to your next visit. Best Regards, James Koser General Manager

June 19, 2024

James Walgreen was my service advisor. He did an excellent job going over work I had previously had done and new work needed. I was given a loaner car at that time and he kept me informed More

by Steve Hammarberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Walgreen
Jun 19, 2024 -

Germain Honda of Naples responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda of Naples for your automotive needs. Best Regards, James Koser General Manager

June 06, 2024

We love going to Germain Honda for the maintenance of our Odyssey. Our service Advisor Dave Doden is awesome! He is knowledgeable and very friendly. More

by JennP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Germain Honda of Naples responded

We thank you for your business and for highlighting Dave and his dedication to customer satisfaction. Best Regards James Koser General Manager

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