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Germain Honda of Naples - Service Center

Naples, FL

4.9
590 Reviews

590 Reviews of Germain Honda of Naples - Service Center

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January 23, 2024

Friendly and professional. They handled most of our problems in a reasonable length of time. More

by johnjwn95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Jan 24, 2024 -

Germain Honda of Naples responded

We appreciate your business and feedback. If there is anything further you need, please let Landon know. Best Regards, James Koser General Manager

January 21, 2024

I had my car brought in after hitting a large object on I-75. Zachary Hadfield was my service representative. He took care of getting all the correct parts ordered while also dealing with my insurance comp More

by akauffman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Hadfield in Service Department
Jan 22, 2024 -

Germain Honda of Naples responded

We're happy to hear that Zachary made sure you had an excellent service experience, and that all of your needs and expectations were efficiently met. We appreciate your business and hope to work with you again in the future. Best Regards, James Koser General Manager

January 20, 2024

Josue Quintanilla took care of my first initial service in a highly professional, knowledgeable and courteous manner. More

by tmehmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Germain Honda of Naples responded

We’re so happy you enjoyed a convenient service visit with us. We hope to do the same at your next appointment. Thank you for choosing Germain Honda of Naples. Best Regards, James Koser General Manager

January 18, 2024

Landon Bates was my Service POC. He was very professional. He ensured my car was serviced as required, even pointing out items I was not aware needed service. My AC now works well. I More

by ourand5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bates
Jan 18, 2024 -

Germain Honda of Naples responded

Thanks for leaving us such a thoughtful review, we love hearing Landon took great care of you. It helps us to keep going and deliver the best for our customers. We appreciate your business. Please let us know what we can do for you in the future. Best Regards, James Koser General Manager

January 18, 2024

The layout is very customer friendly. Very clean. The personnel are courtesy and helpful. The snacks and coffee are definitely a plus. More

by ourand5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Jan 19, 2024 -

Germain Honda of Naples responded

We here at Germain Honda of Naples are very happy to have provided you with such an overall positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, James Koser General Manager

January 16, 2024

Landon Bates was professional and provided great service. All the repairs were done in a timely fashion. In fact, I only had time to drink four caps of their excellent coffee. If you are in the area, you sho More

by williamslade2060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Jan 16, 2024 -

Germain Honda of Naples responded

We are happy to know that Landon and our team provided you with a quality and efficient service experience and that you were comfortable waiting with us while enjoying some coffee. Thank you for trusting us with the care of your Honda, see you next time. Best Regards, James Koser General Manager

January 07, 2024

David Dodin is most likely the best service advisor I ever came across. You can tell he loves his job, and his customers. He goes beyond excellence!! Highly recommend this dealership for your vehicles se More

by JEANNECSMITH0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2024

Outstanding services by Bruce at Germain Honda Naples,this is my 2nd time with, always very professional and good communication regarding services,very happy to services my car with Bruce. More

by maurycantillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
January 06, 2024

Landon Bates was very helpful from making the appointment through to when I picked up my car. Unfortunately for me, they weren't able to duplicate my concern, but they (Landon and the tech) were very intere More

by Charlietuna82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
January 06, 2024

Landon Bates was great from start to finish. I always have an excellent experience with Germain Honda and Landon is one of the reasons why! More

by beverlyvisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claude Babineau, Andrew Calvert
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