Germain Honda of Naples - Service Center

I was vacationing in Naples when the service light came on. Called and Pap Bruce at the dealership said it would be best to get the service done in FL rather than trying to drive to NY and get it done upon on. Called and Pap Bruce at the dealership said it would be best to get the service done in FL rather than trying to drive to NY and get it done upon my return. They were quick, professional, communicative and the waiting room was very clean. Not to mention the crazy good coffee, lattes and snacks. To top it off Pap gave me a complimentary car wash coupon. Definitely a great experience. Thanks! More

Josue Quintanilla went above and beyond and took action. To start out he just double checked when I went to get touch up paint while getting an oil change and saw the parts person put in wrong part number s To start out he just double checked when I went to get touch up paint while getting an oil change and saw the parts person put in wrong part number saving me 50 bucks. He explained how to apply touch up paint. He also took pics and discussed with appropriate people on another issue I brought up to him More

Bruce Pap, my service advisor at Germain Honda in Naples, Florida excelled in making me feel very good about the service I was about to receive. He answered all my concerns regarding my Honda CRV and arrange Florida excelled in making me feel very good about the service I was about to receive. He answered all my concerns regarding my Honda CRV and arranged a courtesy automobile for my use. He personally went out of his way to stay in touch with me during the repairs. As this was my first experience with an automobile service in Florida, I certainly will call upon Germain Honda for any other concerns regarding my automobile. Bruce Pap is most certainly a warranted asset and ambassador to Germain Honda. More

Clean, and courtesy. People with a good knowledge of Honda service and parts. Nice waiting lounge People with a good knowledge of Honda service and parts. Nice waiting lounge More

David Doden was excellent and customer friendly. Really knows his stuff!!!! David is a very caring and capable guy Really knows his stuff!!!! David is a very caring and capable guy More

Josue was kind, informative, explained the service and was available for questions. The dealership schedules too many appointments so our 1:30 pm appointment did Not conclude until nearly 4 pm. This was f was available for questions. The dealership schedules too many appointments so our 1:30 pm appointment did Not conclude until nearly 4 pm. This was for B1 service which is primarily an oil change. We did not even do tire rotation. All said for this length of time the expense did not feel worth the use of Germain Honda, even though Josue did a good job. More

David Doden was excellent. Him and his team were able to fit me in for a new tire. The screw that hit my tire was out of the safe zone for a plug. New tire on and ready to go. Him and his team were able to fit me in for a new tire. The screw that hit my tire was out of the safe zone for a plug. New tire on and ready to go. Seref Denizeri was able to help me with road side assistance in case this happens again, I'm covered. Go Team Honda More

The service received is Excellent, Josue, Alex and other staff are very attentive. Thank you. staff are very attentive. Thank you. More

Edward Lee did a great job in informing me about the maintenance issues with my vehicle and when the service would be completed!!! maintenance issues with my vehicle and when the service would be completed!!! More

As always, Landon Bates did, an excellent job managing my Accord issue. He's an asset. Accord issue. He's an asset. More