Back

Germain Honda of Naples - Service Center

Naples, FL

4.9
589 Reviews

589 Reviews of Germain Honda of Naples - Service Center

Sort by
March 14, 2024

Awesome job Bruce Pap was great very personable & knowledgeable I will return when need be More

by michael_ra54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pap
Mar 14, 2024 -

Germain Honda of Naples responded

Our team is fortunate to have Bruce on our team taking wonderful care of our valued guests. Thank you for sharing your 5-star experience. We all look forward to continuing to provide you with all your automotive needs. Best Regards, James Koser General Manager

March 14, 2024

Absolutely great dealership. Excellent staff. Edward Lee was extremely helpful and knowledgeable. Highly recommend both him and the dealership More

by rosanamasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lee
Mar 14, 2024 -

Germain Honda of Naples responded

We thank you for your business and kind recommendation. See you next time. Best Regards, James Koser General Manager

March 12, 2024

Josue Quintanilla was super helpful. His customer service was excellent. He promptly helped me issue. He was professional and knowledgeable about my car situation More

by geral.forest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Mar 14, 2024 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs and for taking the time to leave us this positive feedback. Best Regards, James Koser General Manager

March 10, 2024

Customer service is fantastic here. Very clean and organized. Samuel Aguila did an amazing job assisting me with my service needs! More

by Greenhalghtara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Aguila
Mar 11, 2024 -

Germain Honda of Naples responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Germain Honda of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, James Koser General Manager

March 10, 2024

They always provide excellent service and are always honest about what needs to be done. More

by abiswish2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Mar 11, 2024 -

Germain Honda of Naples responded

Your continued business and trust in our team are greatly appreciated. See you next time. Best Regards, James Koser General Manager

March 09, 2024

Excellent service. ..took me right in got my car back when promised. John Pitts was a pleasure to work with! More

by donnaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
Mar 11, 2024 -

Germain Honda of Naples responded

We are pleased that John and our team met your expectations and provided a 5-star experience. Best Regards, James Koser General Manager

March 09, 2024

I worked with Landon Bates and the service was truly exceptional as always. Honda Naples has always been amazing with all the work they do. More

by elliedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Mar 11, 2024 -

Germain Honda of Naples responded

We are pleased to hear of your experience with us here at Germain Honda of Naples. Customer satisfaction is one of our top priorities and we're glad to know Landon was so helpful! We will strive to continue to provide amazing service on every one of your future visits. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, James Koser General Manager

March 09, 2024

Excellent service as always! Jim Walgreen was very helpful. He did handle all of the issues about my vehicle. I would say he is an amazing advisor who not just work there but I More

by Polina Stoycheva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Mar 11, 2024 -

Germain Honda of Naples responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care! Best Regards, James Koser General Manager

March 07, 2024

clean and comfortable the rep i dealt with landon bates was polite. knowledgeable and quickly responded to a couple questions i had More

by tpic1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
landon bates
Mar 07, 2024 -

Germain Honda of Naples responded

Thank you for leaving Landon this 5-star review! We are so glad that he could get you and your automotive needs seamlessly taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, James Koser General Manager

March 06, 2024

This was my first service visit. Bruce Pap did a fantastic job helping me with the recall fix. He was courteous and professional. A pleasure to deal with. I will definitely come More

by jimmyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pap
Mar 07, 2024 -

Germain Honda of Naples responded

Thank you! We're happy to hear that Bruce made sure your service visits so excellent, and that you feel confident with the service he provides. We appreciate your business and look forward to working with you again in the future. Best Regards, James Koser General Manager

...
13
...