Germain Honda of Naples - Service Center

The logistics of operation is extremely efficient. Starting when you first arrive a customer rep greets you and asked if you have an appointment. If you do he asked if you have a service advisor, if Starting when you first arrive a customer rep greets you and asked if you have an appointment. If you do he asked if you have a service advisor, if not they will assign one for you to work with. The service advisor will go over everything with you and ask if you are staying, if not they have your phone number to contact you. During your repairs you may be advised of additional work needed. After your car is repaired the service advisor will go over your repairs and then take you to the cashiers. In the time you are paying for services your car is being brought to you. Just jump in and drive away. EXTREMELY EFFICIENT More

Landon Bates, is always welcoming, very professional, very helpful, explaining all the issues. I always ask him to advise me on my car's issues. very helpful, explaining all the issues. I always ask him to advise me on my car's issues. More

Landon bates was very helpful and amazing. I have never felt so much gratitude for how he helped me im very greatful I have never felt so much gratitude for how he helped me im very greatful More

Edward Lee took great care of me. He was very professional and accommodating. Definitely will be back. He was very professional and accommodating. Definitely will be back. More

Landon Bates took care of our issue with ease and he was very professional and knows how to deal with customers. Service here is always top quality .. will always use them was very professional and knows how to deal with customers. Service here is always top quality .. will always use them More

The dealership is perfect in all aspects. David Doden took care of all my needs.He greeted me right away and explain what repairs he would take care of and all were done. David Doden took care of all my needs.He greeted me right away and explain what repairs he would take care of and all were done. More

Very helpful. Did what they said they would do. Finished timely. Josue Quintanilla was very professional. Did what they said they would do. Finished timely. Josue Quintanilla was very professional. More

Bruce Pap greeted me with a smile and very professional handshake, started the service paperwork fast. handshake, started the service paperwork fast. More

Bruce Pap serviced my CRV today for an oil change and other fluids. I was very happy with the service and will be back when needed! other fluids. I was very happy with the service and will be back when needed! More

As usual friendly prompt professional service. Very comfortable waiting lounge area which was fully stocked Very comfortable waiting lounge area which was fully stocked More