Germain Honda of Naples - Service Center

When I arrived I was greeted promptly by a technician who directed me to my Service Advisor, Marko Clanak. He explained the options for the maintenance on my CRV and got the work started. All in all the expe directed me to my Service Advisor, Marko Clanak. He explained the options for the maintenance on my CRV and got the work started. All in all the experience was positive. Marko was friendly, courteous and knowledgeable. The service was completed in a timely fashion, and the coffee in the waiting area was delicious. More

It was great coming to Germain Honda Of Naples great atmosphere and great cars! I also want happy with my service with Jeanne Smith She was a great help with trading my car and getting a new one! atmosphere and great cars! I also want happy with my service with Jeanne Smith She was a great help with trading my car and getting a new one! More

The ‘rep’ that handled my service which was for a Honda recall was Marko Clanak. Marko did a superb task of handling my service on Feb. 11, 2025. He was prompt, courteous and informative. He was personable recall was Marko Clanak. Marko did a superb task of handling my service on Feb. 11, 2025. He was prompt, courteous and informative. He was personable in his demeanor. He called me as soon as the recall repair was performed, which instead was told earlier to me that it would take all day when I scheduled the appointment. It took less than 3 hrs. to complete. Marlo was patient in answering my questions on the dashboard, particularly the question about resetting (registering) my gas mileage every time I got fuel. He did an excellent job of explaining how my auto’s system works. I appreciated his efforts as this auto was new technology after owning a Subaru Forestor for 22 yrs. He answered my every question with patience. Thank you, Marko, for doing a superb job! More

Always efficient Staff professional Nice environment Always let customer know the problem and how to repair it Always let customer know the problem and how to repair it More

My Service Advisor, Mike Lovejoy did a great job resolving a brake issue on my newly purchased Honda Passport. Very happy with the results. resolving a brake issue on my newly purchased Honda Passport. Very happy with the results. More

I am so pleased with the service for my Honda. My advisor is Albert Checo and I feel privileged that he is. He goes beyond! I was there recently and eventhow he was overworked, he made sure that I My advisor is Albert Checo and I feel privileged that he is. He goes beyond! I was there recently and eventhow he was overworked, he made sure that I was well taken care of. I pray that he does not leave like others have. I always have a wonderful experience with Albert. Suzanne Dumont More

I had an excellent experience with the Honda service department! From the moment I walked in, Salem Metjahic was welcoming and professional. The technician Max Saint-Hilaire was knowledgeable, and my ca department! From the moment I walked in, Salem Metjahic was welcoming and professional. The technician Max Saint-Hilaire was knowledgeable, and my car was serviced efficiently, with attention to detail. I truly appreciate the high level of customer care. I highly recommend this Honda service department for anyone in need of reliable, top-notch service! More

Very efficent system and i am always kept informed of process and any findings . Its a very hassel free experience process and any findings . Its a very hassel free experience More

Christopher Elan was very pleasant to work with. He was attentive to our needs and made every effort to be sure that we were happy with his service. He was attentive to our needs and made every effort to be sure that we were happy with his service. More

The General manager, James Koser and our service advisor, Albert Checo made it a pleasure to bring our car in. Albert Checo kept us advised of what was going on with the car and we were extremely satisfied w Albert Checo made it a pleasure to bring our car in. Albert Checo kept us advised of what was going on with the car and we were extremely satisfied with the results. More